Outlook error adding account. Now when trying to set up the account in outlook.


Outlook error adding account I have tried using the add account setting without success. Regards, Wouter Harassment is any behavior intended to disturb or upset a person or group of people. We're having an issue adding a user Office 365 email account to Outlook. I've already followed the standard IMAP account adding instructions. It gives me a Suggested accounts drop down box. For us that worked, so I hope for you it will too. When I click Reload nothing happens. What I have done: View Settings. When I add my personal outlook email account on my Android phone by adding it as Outlook, Hotmail and Live, it's added as IMAP rather than Exchange Active Sync which means I can't edit Outlook Calendar entries or create new entries in try Androids Calendar app. Set up your Gmail, Yahoo! Plus, or Microsoft email accounts in Outlook. After I enter my gmail account name, password and MFA code I am always redirected to an HTPP 500 site: To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. This is a Microsoft365 Family subscription and the domain is hosted at Godaddy. The other will not work through the Add email account in the Outlook app. Clear outlook credentials: Windows>Manage Windows Credentials> see your credentials for Outlook, MS Office, or Microsoft Office >remove credentials for outlook. I click using outlook legacy "file->add account" and am prompted for email account to add. You are experiencing problems with connecting using the Exchange protocol in New Outlook. Same error: "Taking you to Sign-In " doesn't work, After uninstalling and reinstalling the new WSA files on my computer I was finally able to add my Gmail account to Outlook because this time the prompt to access Google account permissions proceeded Exit Outlook and restart it to ensure the account is deleted. Follow these steps: Open Outlook. Please try again later”. " To remove the e-mail account, follow the steps: 1. We recommend checking out the following To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. You cannot add any M365 accounts to it which is where this message comes from. You can add a Gmail account as I did. Which version of Outlook are you using when you encounter the issue? Is it Outlook Web or New Outlook? You mentioned webmail in your query, but you posted in the New Outlook section, so I need to confirm this. Additionally, you receive the following error message when Outlook When trying to use the new Outlook client for Windows I cannot sign in at all with this account using either of my aliases. Can access owa successfully however when trying to setup the account in Outlook the setup fails throwing an error: <C:/path/usersemailaddress. On the Mail Setup - Outlook window, click Email Accounts I'm trying to add an email account into New Outlook with this error message. However it is a reduced feature version and not a full copy of Microsoft outlook. Would you please remove the account from windows and login again to check the outcome: Go to Windows settings > accounts > access work or school. outlook. Clear Cache: Sometimes, the Outlook cache can cause problems. If it fails, choose the IMAP/POP setup option (for third-party hosted domains) or re-enter Microsoft 365 credentials if applicable. To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. I have uninstalled and reinstalled the Outlook app for Android. The dropdown options only show the current email I've already added (a personal email). I am trying to add a couple of other accounts to my outlook. Give the profile a name and follow the steps to add your Gmail account. You will need to restart the conflicted programs. Dear SCABob, Welcome to Microsoft Community. That is what happened when I tried adding the account using the alias. -Open Outlook and go to File > Info > Account Settings. The other is a gmail account. You can try the following methods to resolve this issue: Delete the Microsoft Most users reported the Something went wrong and Outlook couldn’t set up your account error after enabling 2FA. When I use an outlook. My problem is that the new Outlook suddenly can't connect to my IMAP mailbox. Thanks, Thank you for replying to me, Brian. Is your account a shared account? In old outlook the shared account appears in parallel to the other accounts. Now when trying to set up the account in outlook. If your ESP/ISP supports IMAP account type, then enable IMAP and setup the e-mail account in a new profile and verify results. This results in the auto-detect tool spinning forever and never resolving. I go to add account and enter the email address to account I'm adding. Everything’s updated to latest versions. To understand the issue and provide possible solution, we need more details from you, please kindly provide us the following information. Hello. These are the steps I've followed when trying to add one of my Outlook accounts to the New Outlook (using the Mail app): Select Add account. com) that works fine on my computer using outlook. The message: Something went wrong and the account has not been added, However, the account is visible in the accounts section of the outlook window and the ost file has been created. I’ve deleted and redownloaded the app. It should fall under Office > Outlook. hotmail. Update Outlook and Windows: Click [Settings] - [Accounts] - [Add Account] - [Add Email Account], enter your email address and click [Continue], the system will automatically jump to the Microsoft account login page, you just need to enter the correct password. Looks like the issue is more related to Outlook for mobile. Since you have mentioned you are currently on Outlook version 16. I would like to switch to the NEW Outlook but am unable to add this email account to it. com microsoft account and the mail in outlook is working. Add account. If it’s not, proceed to Then try steps in this link to add a shared mailbox as additional account in Outlook: Open and use a shared mailbox in Outlook. Select the IMAP account and remove it. Select Advanced options To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. I only needed OWA to add the account? Is this just a "glitch" that will be patched, or is this how we're supposed to operate now? Further, what's the type of both your accounts? If they're Exchange accounts, you can try to add an IMAP account to Outlook to check if it helps, such as Gmail, Yahoo. In General, we can click “Add Account” directly in the Outlook desktop client to automatically add our G-mail account. When adding the account, choose to use Outlook. The only email account that is listed is the one that I have already added. Both used to work fine until about 6 months ago when they just stopped synching. I'll be happy to help. Try to delete all email account on your outlook app, reset it and uninstall it, then re-install it, add the @second-domain. Try another account: If you have another Outlook account, try logging into the other account to see if the same problem exists. com account to my Outlook iOS app. Suddenly unable to connect, tried removing and re-adding the account and now getting the To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Once done, verify if you still see the Something went wrong · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. Select **Outlook Android** from the drop-down menu and copy the 16-digit password. · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. I have spent hours making sure the configs are correct - and comparing them with the configs in the old outlook. com server the reason you're unable to add it. com - Incoming server port: 993 - Outgoing server port: 587 - Encryption method: SSL/TLS You can check and change your server settings in Outlook by going to File > Account Settings > Account Settings > Double-click your 1. com - primary. In order add my 365 account to the NEW Outlook, the account must have OWA enabled. -Click Add Account and select IMAP-Entered my Gmail email address and password. com. The first thing that you should do is add a mail profile to the system. Migrated all accounts over to that and things work fine. Try signing in with a different account: If you have access to another Outlook account, try signing in with that account to see if the issue is specific to your account. I can also access my other outlook accounts on the app on my mobile phone, just not the desired broken one. Please follow the steps below: Search for Console Panel in Search, Open Control Panel, search for and open the Mail icon. This is the new outlook that appears on your toolbar. Hello Julia, My name is Parmi, I am an Independent Advisor. I was trying to set up my school account and was on the phone for over an hour trying to get my email account going. I enter my Hotmail I have one email account added to the new outlook and it will not allow me to add any other Gmail account to it. If you have any other Microsoft account sign in issues, use our Sign-in helper tool. Remove and Re-add Account: If none of the above steps work, you might need to remove your email account from the Outlook app completely and then add it back again. Got everything fixed tonight. Correct. Hi everyone,I'm trying to add an email account to Outlook for MaC but just keep getting an error message "We encountered an error while adding account. However, when I go to the "Add Account" tab in the left sidebar, I am taken to this a drop down menu listing all the available accounts to add, under the "Suggested accounts" header. We're having an issue adding a user's O365 Email Account to Outlook. Accounts. I clicked "Yes" to it, but the account wasn't available. I can use Gmail on the web without Outlook no problem, but Outlook is useless as it keeps saying “we could not sign you in to Google-IMAP”. The 4th was my primary gmail account and no amount of work got outlook to accept it. The instructions to revert back to the classic outlook would be great if we could access the new outlook so we could follow the instructions. We suggest you configure your mailbox manually to see if the problem persists. We finally tried the new Outlook and that worked. When trying to add an existing Office 365 email to my desktop install of Outlook, where I have 3 other email addresses working, I receive the error:ErrorSomething went wrong [657rx]It allows me to I am trying to add a microsoft email account to the new outlook but I get an error, see image. Go to Windows Credentials and remove any credentials related to the accounts you're trying to add. You do not need to provide the full email address. Learn how to troubleshoot various account setup problems from unsupported account types I have Microsoft 365, and am trying to add an email account to the Outlook app. I have two Microsoft 365 email accounts. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help. " WORKAROUND Warning: This task contains steps 2. I am using manual configuration using IMAP settings, but every time I try to add a new email account (and I've tried on two different computers) I just get "We're getting things ready" and it never goes anywhere. com - Outgoing mail server: smtp-mail. When I go back to the old outlook version, the account is restored again, and working properly. Removing that account and adding a Microsoft account using my outlook alias does the exact same thing, the account gets displayed as a Gmail account. Hello, I have two accounts on Outlook on my Mac book. You could refer to this guide: Unable to sign in or add a Gmail account to classic Outlook. I have the latest, fully updated Outlook app. 2. The network connection is one of the possible reasons for problems when adding an account to Outlook. When i put the email address (a gmail address) and if i check "manual setup" and choose IMAP. The premise of my problem is that I cannot log into the outlook app on my Android mobile device with the broken account. verify the settings below. i have deleted registries and credentials. This will help determine if the problem is specific to your account or the client. Any assistance in identifying the issue to find resolution is greatly appreciated. This will be your password you use for your email account in Outlook. In New outlook they appear under the email that they are shared with. Connect your account again. Hi @IT DEPT , Glad that you issue has been resolved, if you think my reply is helpful to you, please remember to mark it as an answer. I have a technical problem with Outlook. Hello RLG1443, I’m Gunasekar and I will be happy to help you out with your question. The server settings for outlook. - Try creating a new Outlook profile and adding your Gmail account again. Then, use this password instead of your regular password when adding your Yahoo account to Outlook for Android. Add the New Work Account to the Outlook App. Open the Outlook app. Thank you for posting your question. com . Regards, Marvin----- Afterwards I was still unable to add my Gmail account back to the Outlook App. Repair a profile in Outlook. Then, go to your google account page and select Security. com and I understand that you are having a problem with adding another email account to Outlook 365 application. Once that is done, he will update the DNS settings. I too have some IMAP email accounts that I am trying to set up on the New Outlook without success. We just can not add that user email account to that particular machine. The provider does not offer app passwords or other additional mechanisms. The user logs in to office. To do this, go to your Yahoo account security settings and click on **Generate app password**. You can create a new profile by going to Control Panel > Mail > Show Profiles > Add. Set up your account manuallyChoose File. It gives the error, “Can’t add account” “The account cannot be added right now. Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. Refer the article on How to create a new Temporarily disabling such settings (if safe to do so) could help identify if they're causing the problem. i went through all the tips to repair, reset and reintall microsoft outlook & office. This is a very unpleasant experience indeed and I personally wish not to encounter it. com Maybe this could be the problem. I only have one Outlook account. Warm thanks. It displays we are having trouble connecting to your account. Encryption: SSL/TLS To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. cz account first, after that try to add first and third account, if you can successfully add the second account, but failed add the first and third account, that means there is app protection policy in Intune Microsoft Entre or Microsoft Intune portal. We recommend In the second case, if you really can't add your account to Microsoft Authenticator, you can log in to your account on the web side (provided that you are able to log in to your account normally), and then go to [Security] - [Manage My Login Methods], delete the Microsoft Authenticator method, and then re-add/re-enable the Microsoft Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Harassment is any behavior intended to disturb or upset a person or group of people. After you’ve removed your account, re-add it to Outlook using these steps: Launch Microsoft Outlook and press File > Account Settings > Account Settings. Account Authentication Problems: Sometimes, Outlook can have trouble with the authentication process, especially if there have been recent changes to the account, like removing and re-adding licenses. I can't move over to the new outlook without resolving these issues. When I try to add my outlook account a pop up shows that its creating account with little dots following and then I get a popup saying that One address is added to Outlook without any problem. You need to click the notification that states “You have a private reply to this message. I am trying open outlook which requires me to add an account. Open Outlook and select File > Add Account. On the Email tab, choose your account (profile), and then choose Repair. Thanks in advance. I am using manual configuration using IMAP settings, but every time I try to add a new email When you try to set up a new mail account for Microsoft 365 by using the Add New Account Wizard in Microsoft Outlook, your Outlook profile isn't automatically set up. Open the Outlook app again, and this time, sign in with your new work account. He can access owa successfully however when trying to setup the account in Outlook the setup fails. Thus, the problem is the redirect URI configuration. Exit the Microsoft account and go to the local one. com Port: 993 . Corrupted Outlook Profile: If the Outlook profile is corrupted, it can cause issues when adding new accounts. After removing the new account information you can go back to Outlook 2019 and re-add your new account. I have cleared the app and cache data in the Outlook app. In order to narrow down the issue for better support, please let me know of the following. . To do this: a. Then it opens a window to sign in with Google. If you need to choose the type of account, select ‘outlook. Went through without a hitch. One will load onto the Outlook app on my Samsung Z Fold 6 via the Add Email Account. 3, Remove and Re-add the Account: Sometimes, removing the account and adding it back can resolve the issue. Please try again. It automatically finds my old work account. I cannot add a personal account (with personal domain) to local Outlook Windows application. -Click Next and Outlook will try to configure the account automatically but it is unsuccessful-I then select configure manual and manual settings: Server: imap. Make sure to keep your Office applications up to date. Please try to repair Outlook and try again. After removing your old account and clearing the app’s cache, proceed with adding your new work account: Open Outlook and go to Settings. If the issue still persists, I've created a private message and please provide there your Microsoft account and your domain account that you want to add for security purposes. Does Outlook think my personal account is a Work or School account? What fixed it for me was setting SMTP to STARTTLS (default was SSL). com e-mail address to my outlook account. We recommend checking out the following Harassment is any behavior intended to disturb or upset a person or group of people. Due to the updated authentication method for Gmail accounts, if you have ever used a Gmail account in Outlook before, you may not be able to add the account due to accessibility issues. 8. Try this solution. gmail. First, just as Brian mentioned above, the Office 365 stopped supporting connected account in Office 365 Outlook Web App (OWA), if you two email accounts are both Office 365 for Business accounts, here is another workaround for you, for your reference. How can I bypass it. How do I add a Gmail account to the New Outlook? I understand that you are experiencing an issue with adding an additional account on Outlook and Teams. I have an external IMAP email that was added to my Outlook a couple of years ago and works fine. Run PowerShell as administrator and execute the following command: get-appxpackage -allusers * communi * | remove-appxpackage This is great since Outlook are supported by Exchange servers. If there is any update, please feel free to let me To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. I pur based Microsoft 365. My mail provider had the following list, maybe looking up the settings of yours could solve the problem. I’ve To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Note: You can only sign in with your personal MSA, when you sign in with your company account, it will not display correctly. What domain is the email you are trying to add? For example, @outlook. My IT department suggested that I add the account anew but use the new server details. It routes me to loginto Microsoft 365. I am attempting to add my Outlook account to my new Samsung Galaxy S24 Ultra and I get through the log-in steps and receive an "authentication error" message. There could be various reasons for working on one and not working on another machine. I am at a new company and want to set this new account up so i hit skip and then proceed to enter my new work email. Under Accounts, tap Add Account. I can access the broken account through the Outlook app on other mobile devices, along with a internet browser. com’, or find the following icon. whether you can add other Office 365 for business account in the same Outlook; 3. When adding a Google Workspace account to Outlook desktop you encounter the error, “The browser you’re using doesn’t support JavaScript, or has JavaScript turned off. To do this, open the Outlook app on your Android device, go to settings, and remove the account. Then, restart Outlook and try adding your Gmail account again. A bug in Outlook may not be letting you to add a new account by using the Add Account option. If it's workable, then you can contact the in-app support to get the further assistance. Choose Account Settings > Account Settings. Under Less secure app access, turn on Allow less secure apps. i just downloaded outlook to get at my work email. I'm trying to add a mail account to the windows 10 mail app. We recommend checking out the following resources for help in regaining access to your account:. UNABLE TO ADD MY OUTLOOK ACCOUNT TO THE NEW OUTLOOK NO MATTER WHAT I TRY! I cannot add my existing Outlook email account to the New Outlook. b. Check if the email address you’re trying to add is listed there. com as the priority. " i have tried multiple ways to fix outlook. Method 1: Use the Manage Profiles Option to Add Account. The message reads, "Creating account . Click on New to add a new account. Disconect your current account. Help with the Microsoft account recovery form. We recommend To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. 3. Also sidenote that, the account itself has mail license and all components in M365 admin center assigned, and Outllok and Teams works well in browser. It can't be that I can't enter the same email with different server data and different internal names in Outlook. Outlook adding account takes forever. com alias for the same account, Outlook says the account is added, but it's not. Threats include any threat of violence, or harm to another. You can refer to the following information: Question: When you try to add a Gmail account to classic Outlook you may see the error: If you have a Moto X 2nd gen, the steps above won't work because the screen setup is different. Add account via Outlook and control panel --> Mail Somehow when I click Add account in Outlook it automatically fetches the problematic mailbox from some cache. It might be that the iOS native application are not synchronizing to the Outlook. I have a self-employed business email account (IMAP using . 79 (23111019). For more information, you can refer to this article here: Set up an Outlook account in the iOS Mail app (microsoft. Try adding the account following these instructions: How to Add Shared Mailbox in New Outlook - Microsoft Community *** Email address is removed for privacy *** Here are the instructions. com) I have just installed office 2013 home and business. I also fixed the problem by using New Outlook. First, you can go to the Control Panel\User Accounts\Credential Manager (Different operating system versions may show different locations) find the information of the new account you have added in Windows Credentials, and select Remove. I am a Microsoft expert for Outlook. If you have any other Microsoft account To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. 4. Go to Mail option -> Click on E-mail accounts. I am sorry that you have posted in thread in the wrong forum (Outlook. On the next screen, please enter your email address, select Advanced options, then check the box for Let me set up my Encountering an error when adding an account to the new Outlook app? Discover common reasons and solutions to fix the issue. If the manual setup option doesn't work, try clearing your Outlook cache. I'm trying to add a non-Outlook IMAP account to the new Outlook, so a manual setup for an Outlook account is not needed. If the problem still persists, please follow the suggestions via Something went wrong and Outlook couldn't set up your account. com and authenticates successfully. The solution that worked for us was to remove the Outlook app, remove office 365 app, then go to Accounts settings and remove the outlook account(s) there. Thank you for your efforts and attempts. One of my accounts did not sync. . 1] Disconnect and reconnect the internet. com are: - Incoming mail server: imap-mail. Re-add the Account in Outlook: Open Outlook and go to File > Account Settings > Account Settings. Manually Configure Account: You can try to At the moment my microsoft account have 3 alias: gmail. So I tired adding the account back again but could not because "This email account has already been added. Open the Outlook app and select Add Account. " After much googling and trial and error, this worked:" First, let’s verify whether the email account is already configured in Outlook. A copy of New Outlook is provided free with Windows. Have been using office 365 on Mac for 7 years, outlook working fine and connected to office 365 mail address. Eleni, thanks for the links, but they don't address my specific issue. Please try I worked with the GoDaddy support and they recommended removing the account, rebooting, and adding the account again. Is this your case also? I have another laptop with a fresh outlook. I am trying to add a sky. outlook stopped worked, and it seemed to be coming from my exchange outlook 365 work accounts. I understand that you encountered an issue while adding your Gmail account to Outlook. Disable Antivirus/Firewall Temporarily: Sometimes, the antivirus or firewall software can interfere with the setup process. I have Microsoft 365, and am trying to add an email account to the Outlook app. When I opened the New Outlook and chose one of my Hotmail accounts which I had in my previous app, it prompted me if I want to delete it because the account is already registered. com). I am currently using the new Outlook App that came with my PC. Another interesting fact, once I enabled OWA and added my account to Outlook, I then disabled OWA and my added account is still working. If the account gets added successfully, you can then re-enable the antivirus and firewall. Under “Products and Services”, select “Other Products”, select “Outlook”, and then click For POP3 accounts, make sure to use the same PST file as configured in the original profile. Unfortunately, I am unable to add an account via the normal Outlook process (File--> Add Account). 1. Tech support got 3 of 4 email accounts up and running. whether you can succeed adding the same account in other devices (for example, another PC) As a workaround, if you are using Office 365 for business account, please try to sign in OWA and confirm whether you can send and receive emails there. Outlook refuses to add the second e-mail address. For more information, kindly refer to Add a QQMail account to Outlook - Microsoft Support. I am trying to add a Gmail account using the "Premium" feature that allows adding accounts on Office 365 Outlook on the Web. I use Gmail with Outlook, and suddenly now when I open Outlook, it says “Add Service: adding this place to your Microsoft account”. Enter the email address and follow the prompts to complete the setup. I have successfully done the exact same with other 2 computers already, so I guess it is a local problem. In my Gmail account IMAP is enabled and the Outlook settings are as described. ost> is corrupted. Click on Start-> Control Panel. Try clearing the Outlook cache and restarting the client. When adding the shared mailbox account, if there is prompted message says " Stay signed into all your apps " or " No, sign into this app only " along with " Allow my organisation to manage this device ", please do not select " No sign into this This just spontaneously fixed itself; the next day I logged in and the account was added. Under Account Information, select Add Account. Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. Temporarily disable the antivirus and firewall and try adding the account again. I can do this in Outlook NEW and it works, but i use outlook legacy. Dear TomMoser1, Thanks for choosing Microsoft community! According to my research, every time Outlook tries to perform the Autodiscover process, it keeps suggesting the old account, which turns out to be in "Set up > account> access work or school", you need to remove this account and re-add the new account. Go to File > Account Settings > Email tab. The new microsoft outlook is shocking, it won't let us login in as it is saying we don't have outlook access for windows, well we did with the old/classic outlook. I am not asked for a password. I am asding my church email to outlook. One of my Outlook accounts appears in the field "Suggested to add," and I select Continue. If you are experiencing issues with adding your account, follow the instructions in the discussion thread below and share the outcome. I’ve changed my password. These accounts work perfectly fine on the old outlook. it outlook. I can't try clearing my Outlook cache as Outlook Data File Settings are not under advanced 3. Is this a bug. I’ve noticed your issue. When I try to add the account using the Add Account option in Outlook I put in the email address in and hit Connect but it fails saying "Something Skip to main content Open menu Open navigation Go to Reddit Home The email address is found by outlook and there is no opportunity to put in a password with an error: 'we couldn't log you on to the incoming (POP/IMAP) There is known issue regarding adding Gmail account using classic outlook. Reinstall the Outlook App: If issues persist, uninstall the app again, restart your phone, and reinstall Outlook from the Play Store. Just had the same issue with my daughters A54 5G. So I deleted the account and when I add it again, it gives me the We understand that you are unable to add an account in outlook. Then you can go to Outlook for Mac and use the password that you just got to login. Unfortunately the description does not help me correct the configuration. How to Resolve ‘We couldn’t create the Outlook Data File’ Error? You can follow the below-mentioned methods to resolve the issue and add account in Outlook. I am very willing to help you until the problem is resolved. And the best solution is to disable it for the time being while you set up the account, and after it’s done, Manually Add the Account. I've tried removing and re-adding after import Hello, I am having issues adding my personal Outlook. No matter what I do (even using Advanced Setup), the message I receive is "We couldn't reach the email server. I understand that you cannot add your Gmail account in Microsoft 365 Outlook. unable to add email account in outlook mobile app I have spent the better part of the day trying to find a solution to this problem - but nothing. If you are unable to connect to this account, you can use another account or create a new account to manage it. I'm met with 2 different errors when trying to add the If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the In this scenario, when users try to set up a Microsoft 365 email account on a Microsoft Outlook client, or create a new Outlook profile, they receive one of the following error Based on my research, the Outlook 1200 error could be caused by multiple cached identities. After that reinstall Outlook and add your first account. In Outlook, choose File. " Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. Go to phone settings > Personal options area > Accounts > down to Add Account > Outlook. it then tries to connect but never asks for my password and therefore fails. Both trying to do with IMAP. To do this, go to File > Options > Advanced > Outlook Data File Settings > Compact Now. - Update your Outlook for Android app. If the first account to be configured is an IMAP account, add the PST file created in Step #3 to the profile and set it as the default data file for the profile Dear User, Welcome to the Microsoft Community. Copy that authorization code and save it for the next step, adding your email account to Outlook. Then, try adding it back again. The problem begins at number 4. I understand that you have an issue where you cannot add your account in your Outlook for Mac. Please contact to admin in your organization for further help, because it looks like there is a limit to add account in new device, You can also double check this via creating one new Windows user account profile and check result there, just don’t delete you old Windows user account profile to prevent data loss. One is another Namecheap one - same domain as the one that is working. I am in the process of changing IMAP account providers. This will make the system recognize it as an administrator and help you log into Outlook. wfia ddbxa lpw hzlx dpnuqmb xhvt yojudqs gkyelfb jsty vdunw