Teams direct routing license requirements In a previous blog post a technical deep dive on deploying enterprise voice on Microsoft Teams was provided. Infrastructure Prerequisite Details Direct Routing for Microsoft Phone System with Cisco Unified Border Element (CUBE) • Microsoft Office 365 Tenant with Phone System license • Microsoft Teams desktop client version 1. See also. If you aren't using Microsoft Phone System with Direct Routing or Operator Connect, you may want to add Calling Plans licenses. For basic If you need to purchase a license for this step we recommend getting the cheapest Basic license. Once the Teams client is offline and the user has the required policies, the Teams client switches to Appliance mode where the user is able to make and receive PSTN calls. ). Hi, need some help to enable direct routing for Teams. You . Enter a phone number directly or select Select a number, and select one of your unassigned phone numbers from the drop-down. Microsoft Phone System license in Microsoft 365 (typically included in the E5 package and an add-on for E3 & E1 – check your contract for details). In a Hybrid scenario, the resource account must be created on-premises. Microsoft Microsoft Teams Direct Routing Licensing Requirements; The Key Benefits of MS Teams Direct Routing; Wrapping It Up; Why Organisations Need a Modern Approach For Communication. MS Teams Direct Routing License Question. I was informed that we need to make sure all users Users of Direct Routing in Microsoft Teams need access to the Microsoft Phone System, Microsoft Teams, and Microsoft Audio Conferencing. 3 Infrastructure Requirements To allow for Microsoft Teams Direct Routing, the following licenses must be assigned to users . Teams Direct Routing costs and pricing. 20A. CUBE is a certified SBC for Microsoft Direct Routing MSFT Phone System PSTN Microsoft Teams user CUBE License requirements for Direct Routing are straightforward: You must have your own Microsoft Teams account and license. 2 . 1. How to Delete Previous Direct Routing Settings 5. For an auto attendant or group feature you just need the Teams Virtual Licence which is free or a paid standard licence Microsoft Teams Direct Routing Licensing Requirements; The Key Benefits of MS Teams Direct Routing; Wrapping It Up; Why Organizations Need a Modern Approach For Communication. 12058 (version 1. Direct Routing effectively allows you to connect up existing PSTN connectivity (e. Want a refresher on Direct Routing? Check out our blog! What Licensing You Need for Microsoft Teams Direct Routing . Getting started is easier than Microsoft Teams is one of the fastest growing collaboration tools in the world with over 145 million daily active users. To Addon for O365 E1 license required to make use of Teams Direct Routing for PSTN calling if not using a MS Call plan if its free of chargeable etc. Yes, shared calling can be configured in Microsoft Teams with either Microsoft Calling Plans, Operator Connect or Direct Routing. It costs $8. Prerequisites: To use Direct Routing, you will need to have a Microsoft Teams license and a compatible on-premises Session Border Controller Now that the SBC configuration has been completed, we can now enable our Microsoft Teams users for calls via Direct Routing. Details on licensing requirements can be found in the Teams Direct Routing - 01 - Planning and Prerequisites article. Thread starter Migrate_to_ThreeSeeAches; Start date Feb 23, 2024 Tags direct routing What is required to integrate 3CX with teams is one of the mentioned 365 licenses plus the Microsoft Teams Phone standard license for each user that will be integrated. Licence requirements Hide. 1 Administrators Manual AudioCodes DR-SBA for Microsoft Teams Microsoft Teams Direct Routing Survivable Branch Appliance (DR-SBA) Version 1. Learn more now! 1 Two free Microsoft Resource Licenses required. To ensure this change doesn’t affect your service availability, make sure your Session Border Controller and Firewall are configured to use the recommended subnets 52. You may not modify, copy, April 2024 Deploying MS Teams Direct Routing with IP These protocols enable Direct Routing to use the most direct media path for optimal quality For more information, please see “About Media Bypass with Direct Routing” 5. Microsoft Direct Routing with CUBE Concept BRKCOL-2067 14 With Microsoft Direct Routing, you can configure on-premises PSTN connectivity with Microsoft Teams client. Enterprises with global and remote workforces Direct Routing users must have the following licenses assigned in Microsoft 365: Teams Phone; Microsoft Teams; For information about when an Audio Conferencing license is required, see Direct Routing with Audio Conferencing. Among its standout features is Direct Routing as a Service, enabling organizations to seamlessly integrate New Features for Teams Shared Devices. This license enables users to make and receive phone calls through Teams. With this, companies can combine the Table A-2: Teams Direct Routing Interface - Technical Characteristics . Virtual phone Connecting audiocodes-sbc-to-microsoft-teams-direct-routing-enterprise-model-configuration-note - Download as a PDF or view online for free. 24 (circa 95 pence) per user per month – assumes you bring your own SIP Teams Direct Routing allows connecting a customer-provided SBC to Microsoft Phone System. Our only prerequisites are your Teams Domain and Teams Phone licensing and we handle the rest: DNS, users, phone numbers, PSTN and routing information. Microsoft Teams Direct Routing allows your organization to use DIDWW as a SIP trunk provider for Voice IN and Voice OUT services within MS Teams. x Before your Microsoft Teams direct routing configuration, ensure Microsoft Teams is fully deployed and adopted within your organization. The main In the next article, you'll learn exactly what Microsoft Phone System is and, in part three, you’ll learn more about Microsoft Phone System versus Teams Direct Routing To migrate thousands of employees in India still using Skype for Business to Microsoft Teams, the company implemented a location-based routing solution to comply with Direct Routing – originally designed as a way for organizations to deploy in-house, Direct Routing is a method to integrate existing PSTN Gateways (also known as Session Border Controllers (SBCs) used with PBXs to integrate with Microsoft Teams, allowing organizations to bring their existing physical PSTN connectivity into Teams Phone. Domain Name Administrator - (needed only for engineering activation process, adding direct Teams Phone with Direct Routing. Replace the following commands as required for your own circumstances. Make the Move with Microsoft Teams Direct This integration uses Microsoft's Direct Routing capabilities which allows Zoom Phone numbers to be made available on a native Microsoft Teams app. In alignment with Office 365 GCC High, CallTower is What are the requirements for Microsoft Teams Direct Routing? Users of Direct Routing must have the following licenses assigned in Microsoft 365 or Office 365: Skype for Business I will go through the steps to set up the AudioCodes Mediant VE SBC in Azure in order to provide Enterprise Voice (now called Phone System in Online) to Teams with Direct Microsoft Teams Direct Routing Hosting Model . 7. Go to settings. A banner is displayed to inform users of the Get superior and reliable calling features by integrating Vonage Business Communications with Microsoft Teams. The connection allows: Using virtually any PSTN trunk with Microsoft Phone System Source: Microsoft Learn License Requirements. Modified: Query Target parameter was added to all Setup Rule #2 Outgoing Call from the Teams Client (figure); licenses required on device; Configure the Dial Plan Table (Customer DID Only); Configuring Call Setup Rules Based on Customer DID Range (Dial Plan); Call Setup rule (step 1); For more information, please see “About Media Bypass with Direct Routing” 5. M247 Direct Routing for Microsoft Teams enables you to make and receive calls from anywhere in the world, directly to your Microsoft Teams. There are a few ways to ensure you have all the licenses you need for your During the back-end direct routing configuration, these accounts must be assigned an Office 365 license that includes MS Teams (e. Select Run Tests below to populate the With the corporate voice solutions with Microsoft Teams Direct Routing, Microsoft has empowered its customers with adaptable and scalable enterprise voice solutions. The The main AudioCodes licenses required by the SBC are as follows: • SW/TEAMS • Number of SBC sessions [Based on requirements] • Transcoding sessions [If media transcoding is needed] 1. 21590081 07/2021 For more information, please /U`S M`qm@] Un @ ]M@KU`S jmbwUKMm b contact a sales representative. 00/ user/ month with a In this article. 00. Microsoft certifies room solutions from many partners, these are called Microsoft Teams Rooms. Microsoft If you need to purchase a license for this step we recommend getting the cheapest Basic license. 2 7 AudioCodes SBCs . Licensing requirements. For more information on the Teams Phone license, see Microsoft Teams add-on licensing. How to License Microsoft Teams Meeting Room Systems. Activate a Direct Routing Service in RingLogix 3. Businesses of all shapes and sizes are choosing to use Direct Routing to turn Teams into an all-in-one communication solution for your business. Direct Routing Solutions for Microsoft Teams Using Teams to make phone calls – 4 key requirements: 1. Supported Licenses for Microsoft Direct Routing 2. This article explains Microsoft’s license requirements for activating direct routing on a tenant. Teams Phone has a routing mechanism that allows a call to be sent to a specific Session Border required for Teams Direct Routing. Office 365 E1, E3, E5, etc. Confused about Microsoft Teams Direct Routing and what Office 365 licences you need to turn Teams into a phone system? Understanding what Licences are required to use Microsoft Teams as a phone system can be complex. . In order to utilize the cloud telephony features offered through Microsoft Teams, there are several requirements your The domain will not activate without a license assigned. Microsoft 365 or Office 365 E1, E3 or E5 license (Phone System Add-on License required with E1 or E3 licenses). You'll need to set up and deploy Direct Routing to connect your on-premises Session Border Controllers (SBCs) to Microsoft 365 or Office 365. Direct Routing Options. All lab exercises use the Microsoft Azure Cloud platform. ” Whether you choose Operator Connect or Direct Routing, you’ll need 3 things: A Microsoft 365/Office 365 License with Teams Microsoft Teams Direct Routing Requirements . 1. Microsoft Teams spare licenses are only required for a few hours during the setup process and can be removed or re-assigned afterwards. Call routing overview. Call via 3CX SIP Trunks and benefit from a full-featured PBX with contact center features. Notice Information contained in this document is believed to be accurate and reliable at the time of Teams Client (figure); licenses required on device; Configure the Dial Plan Table (Customer Table A-2: Teams Direct Routing Interface - Technical Characteristics . 53. Microsoft 365 Licensing Microsoft Teams Direct Routing Enterprise Model . Shared Calling - Uses the phone number of a resource account associated with an Auto attendant for inbound and outbound PSTN Teams User License. You might see MCOEV, MCOEV1, and so on. Direct Routing also supports users who are licensed for Microsoft Calling Plan. 250 are all certified for Teams Direct Routing, the previous firmware versions may run successfully; however, these versions Discover the essential licenses and setup requirements for implementing Microsoft Teams Direct Routing with Uptime VoIP. Stop any time. Use The following are the high-level steps we will look at for configuring Direct Routing in Microsoft Teams: Register and validate the FQDN of the SBC as a Domain in Office 365; Add Licensing requirements. com 800 508-1254 Page 1 ms-teams-direct-routing-20220616-chg NOT Oen this interactive PDF in Adobe Reader or Adobe Acrobat for otima functionait. Direct Routing is a good option for businesses that have complex PSTN connectivity requirements or 23. It also provides Microsoft 365 Business Voice without a Calling Plan (Direct Routing): Get this if you want all phone number management and billing to be handled by your third-party telephone provider. 3 * A Microsoft Enterprise E1, E3 or E5 licence is required, with the additional phone system add-on licence, for PSTN services to become available. This license can even be reassigned temporarily from another user if a spare license is not available. Microsoft Teams Direct Routing license requirements To deploy Microsoft Teams Direct Routing, organizations need licenses for Microsoft Teams, Audio Conferencing, and Teams Phone not charge its customers a Direct Routing fee for Microsoft Teams, which can run up to $5 per month per user. You don't need to add a license with Phone System features. Up and running in minutes. The customer provided SBC can be connected to almost any telephony trunk or interconnect 3rd party PSTN equipment. What SBCs are Certified for Teams Direct Routing? AudioCodes’ Mediant SBCs Ver. 30866 for The following is required before adding CUBE as a Direct Routing Session Bordering Controller: • Public, Internet The SBC is required for the telephone integration part of the Microsoft Teams configuration while it is not required for presence integration with Microsoft Teams. Finally, hit the next button and complete the activation. This capability allows customers to enjoy all the benefits and features of the What you'll learn. These are the Microsoft 365 subscription requirements to use Teams Direct Routing: A Microsoft Teams Phone Standard subscription. Managed end-to-end service for enabling voice for Microsoft Teams Direct Routing Managed services Enjoy a secure UCaaS solution with complete management, automation, and self 4. How long does it take to deploy Microsoft Teams? It only takes a few minutes to complete the deployment of Microsoft Teams Direct Routing onto the M247 infrastructure. Or an E5 license, which has the License requirements. 6 About Teams Direct Routing Microsoft Teams Direct Routing allows a customer provided SBC to connect to Microsoft Phone System. In the left navigation of the Microsoft Teams admin center, go to Voice > Phone Numbers. You can assign Teams Phone Standard to anyone you want to use Direct Routing with. First up, let’s define the two: Microsoft Teams Direct Routing is the process that enables the connection of your Microsoft Teams Direct Routing. Teams Phone: Direct Routing, Operator Connect, Teams Phone Mobile: Teams Phone with Calling Plan: Direct Routing, Operator Connect, Teams Phone Mobile, Calling Plan: For more information about licensing, see Microsoft Teams add-on licenses. Check that the user is assigned a Direct Routing number by running the Teams PowerShell Module command: Luckily, there’s another solution for enterprises to integrate telephony into Teams: Direct Routing. An Office 365 E1, E3, or E5 license required. Each user also requires Microsoft 365 or Office 365 licensing, which can be obtained through But don’t worry—we’ll walk you through it in our blog below, starting, of course, with what licenses you need for Microsoft Teams Direct Routing. telnetww. Microsoft Teams as a Unified Communication Solution is incomplete without PSTN calling capabilities. com -PhoneNumber Microsoft has released Direct Routing for Microsoft Teams. I've 500 users with Office E3 license and want to enable PBX integration to Teams (using direct routing with my own sip trunk - microsoft calling plan not yet available in my country). Proper licensing and configuration are foundational for Direct Routing. Further, to activate Direct Routing on any Microsoft Auto Attendant or Call Queue it will need Lastly, a supported Session Border Controller (SBC) is required to connect to Direct Routing. The customer-provided SBC can be connected to almost any telephony trunk or connect with third-party PSTN equipment. For more information, see Plan for Direct Routing. To add a derived trunk FQDN to a voice route, perform the following steps in Teams Admin Center: Open the Teams Admin Center. 0/15 for classification and ACL rules. Other Teams Direct Routing solutions [that add business telecoms into Microsoft Teams] either charge expensive Session Border Enable users for Direct Routing; Step 3. Select "Admin center access" Teams Communication Administrator. To enable the service, organizations need to set up Direct Routing and configure phone numbers that can be used as dial-in phone numbers. 0. The SBC connects to Teams Phone on one end and can link to third-party telephony entities, such as PBXs and Analog Telephony Check out the part 3 and final video tutorial by 3CX CEO, Stefan Walther on how to fully integrate with Microsoft Teams using Direct Routing. 2 About Microsoft Teams Direct Routing Microsoft Teams Direct Routing allows connecting a customer -provided SBC to the Microsoft Phone System. Licenses. 122. Translate numbers to an alternate format; For information on all the steps required to set up Direct Routing, see Configure Direct Routing. Teams Phone Standard. License Requirements for Direct Routing. (ie the users must be assigned the following licenses in Office 365) Microsoft Phone System To connect your Teams Tenant to the PSTN, you can choose from three options: a Microsoft Calling Plan, Microsoft’s Operator Connect, or Direct Routing. No set-up costs. Configurations for SIP and SBC architecture are complex and customized to your requirements. Our own costs are as follows (accurate to September 2024): $1. Option 1. You can find these here. The license gives the user access to the entire Teams platform, including online meetings, instant Hello StefanDimitric, Thanks for your post here. As of July 2022, Microsoft has enhanced the Microsoft Teams Shared Devices offering to serve a wider variety of scenarios for customers without increasing the price. New User Joined May 24, 2023 Messages 3 Reaction score 0. · Uncommitted Plan: Pay per user per month. This turns on the Microsoft The minimum required license for this account is Microsoft 365 Business Basic. Direct Routing requires a Teams Phone license. Its phone capabilities have been strengthened and What Licensing Is Required for Direct Routing? What Licensing Is Required for Direct Routing? 08/16/2024 So, you’ve decided to go down the path of Direct Routing. No hardware or software licenses required. New or existing connection to the PSTN (SIP or TDM) with direct inward dial numbers (DIDs). There are three licenses your users need within your Microsoft 365 The 3 Teams Direct Routing Licenses You Need to Get Started with Direct Routing To deploy Direct Routing correctly and well, each user needs three licenses: 1) Microsoft Teams License You need a Teams license to use Direct Routing on Teams. Knowing these requirements ensures smooth deployment and operation of Direct Routing in your organization. Teams Direct Routing pricing differs from provider to provider. Working with certified Microsoft partners ensures that the architecture and configuration of your Direct Routing solution are Occasionally, a customer site using Direct Routing to connect to Microsoft Teams Phone may experience an internet outage. Note that a pay-as-you-go plan is required for Microsoft Calling Plans and must be We are migrating from a 3-year-old Skype for Business hybrid phone system to Teams Direct Routing with a local SIP trunk PSTN. Direct Routing allows enterprises to connect third-party PBX systems natively into Teams. Finally, select Roles and add any additional Profile info to the user account. Based on my understanding, you can configure Plan Direct Routing as long as you have the required licenses which the official document mentioned, no matter whether you assign Microsoft 365 F3 to the user. These enhancements apply to all customers with Microsoft Teams Shared Devices subscription licenses, and includes security, endpoint For information on all the steps required for setting up Direct Routing, see Configure Direct Routing. For more information on licenses, see Microsoft Teams add-on licensing. General Licensing: The following licenses work in conjunction with an E1,E3, Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium License. 112. Microsoft Teams Direct Routing SBA Administrators Manual Ver. The user account should have a license that includes MS Teams, and the Teams Phone add-on license. All are acceptable--as long as the Capability starts with MCOEV. It also provides This guide will demystify the licensing requirements for Teams Direct Routing, ensuring you make informed decisions for your organization. Direct Say goodbye to expensive Teams Direct Routing solutions. How to Activate a Direct Routing Service in RingLogix . A telecom provider that offers IP phone lines (SIP Trunks) for Microsoft Direct Routing. Getting Your Licenses Ready To activate Direct Routing on any Microsoft User they will need to have a compatible main license and an add-on phone system license assigned to them. Microsoft Phone System User Licenses. On the Routing rules tab, select Test number. SIP trunks) into a certified SBC and route Microsoft Solutions - Teams Direct Routing Connect Microsoft Teams to the Rest of the World with Azure or AWS Cloud. This solution bypasses the need for Microsoft Calling Plans, offering greater flexibility, superior call Introduction to MS Teams Direct Routing. #: Set-CsPhoneNumberAssignment -Identity joe@2talk. This is the means for you to bring your own SIP trunk to Microsoft Teams. This is a regulated process that can take 7 to 25 working days to process, depending on the quantity of numbers and incumbent provider. Requirements for integrating Zoom Phone for Microsoft Teams SBC FQDN in Azure Communication Services direct routing must be different from SBC FQDN in Teams Direct Routing. What do I need to get started? A Teams Certified SBC that is available via the edge (Own external IP Address) Navigate to the configuration page of the SBC and verify that the States to Microsoft Teams Direct Routing is showing as “Active” and “Ok” (If using an anynode SBC). Direct Routing - Lets you connect a supported, customer-provided Session Border Controller (SBC) to Microsoft Teams Phone. When a user is configured for Teams direct routing, this should be set to an Evolve IP voice routing policy. To configure and connect an SBC to Direct Routing, you can use the Microsoft Teams admin center or PowerShell. You need to retain your current PSTN You can test your routing rules by using the Test number feature. Students will be able to configure the phone system direct routing step by step by installing MS Teams-certified SBC and trunking with Asterisk PBX for the demonstration. Assign a Phone Number to a User in Teams 4. Enterprises with global and remote workforces need a secure and reliable approach for communication and collaboration. From Teams Phone licensing to SBC configuration, learn how to streamline your business telephony with ease. If you only have one spare AudioCodes Live Essentials on Azure brings simplicity to the process of setting up Direct Routing · Free trial. This add-on provides access to the Teams Phone System, a hosted telephone service which offers Private Branch Exchange (PBX) access During a Direct Routing call, if the SBC sends a new media IP to Teams Direct Routing, although it's negotiated in the SIP signaling, the media is never sent to the new IP address from Teams Direct Routing. 3. Direct Routing requires 1. Teams Phone with Calling Plan or Operator Connect enabled users can route some calls using the Direct Routing Step 4. Each user requires proper Microsoft 365 or Office 365 licensing, which can be Microsoft Teams Direct Routing license requirements are threefold: Teams Phone, minutes bundle, Direct Routing partner enablement. A Virgin Media Direct Routing User license is required for every licensed Microsoft Teams user, application and/or resource that wants to add external PSTN call capability. 2 3 AudioCodes SBCs Configuration Note Contents AudioCodes licenses required for the SBC are mainly: • SILK Narrow Band • SILK Wideband • OPUS . Note: This feature is different from the Zoom for Microsoft Teams app and is not required to be embedded into Microsoft Teams. Step 6: (Optional) See a list of Audio Conferencing numbers in Teams To see the list of Audio Conferencing numbers of your organization, go to See a list of Audio Conferencing numbers in Microsoft Teams . The main AudioCodes licenses required by the SBC are as follows: • SW/TEAMS • Number of SBC sessions [Based on requirements] • Transcoding sessions To deploy Microsoft Teams Direct Routing, organizations need licenses for Microsoft Teams, Audio Conferencing, and Teams Phone System. (ie the users must be assigned the following licenses in Office 365) Microsoft Phone System Voxtelesys offers Microsoft Teams Direct Routing, enabling seamless voice calling integration for MS Teams users. 3 Infrastructure Requirements The table below shows the list of infrastructure prerequisites for deploying Direct Routing. This helps users become To answer these questions, you first need to ensure that the Session Border Controllers (SBCs) are qualified to be used for Microsoft Teams Direct Routing. The direct routing solution requires Microsoft Teams Licenses with Phone System add-on to Microsoft 365 Enterprise Licenses such as E1 or E3, or a Microsoft 365 Business Plan with Business To troubleshoot issues with Direct Routing, administrators can run a diagnostic tool in the Microsoft 365 admin center to validate that a user is correctly configured for Direct Routing in Microsoft Teams. contact your AudioCodes representative to obtain one. In addition, you also need to ensure Dialpad’s Teams integration is available to Dialpad Sell and Dialpad Support users, as well as Dialpad Connect users on a Pro or Enterprise level plan. Users need both Teams Phone and Microsoft Teams licenses to utilize Direct Routing. Now you have the correct licensing assigned to your Microsoft Teams users, we will start the process of configuring the PSTN gateway, known as direct routing, between your Microsoft Direct Routing users must have the following licenses assigned in Microsoft 365: Teams Phone Microsoft Teams Direct Routing also supports users who are licensed for Getting started is easier than you think, here are the 4 key requirements: Microsoft Phone System license in Microsoft 365 (typically included in the E5 package and an add-on for E3 – In our view, Operator Connect is the next evolution of Direct Routing. Transfers between Calling Plan, Operator Connect, and Direct Routing trunks aren't supported. Ensure User is Homed to Office 365. 2 What are the requirements for Teams Direct Routing? What is Direct Routing for Microsoft Teams? conferencing can be found as part of the E5 license) Direct Routing compatible SIP Trunks (powered by Hosted Network)----- --- --- Deploying Microsoft Teams Direct Routing For businesses that have, or want to start embracing cloud-based services Microsoft Teams Direct Routing is General Available as of June 28, 2018. Configuration Note Notices Version 7. Users of Direct Routing must have the following licenses assigned in Microsoft 365 or Office 365: Microsoft Phone System; Microsoft Teams; Audio Conferencing; Visit our sister brand, the 365 Direct Routing requirements. This guide provides an overview of Teams licensing for Direct Routing and Operator Connect and it's features. Thread starter Patrick McLean; Start date Yesterday at 7:19 PM; Patrick McLean. From Direct Routing tabs, Licensing and Configuration for Direct Routing. Select Test. When comparing Direct Routing vs Operator Connect, there’s a lot to digest. 63. This is required in order to add external participants to scheduled meetings; Making the Move with Direct Routing users must have the following licenses assigned in Microsoft 365: Teams Phone. You should have a working Teams Direct Routing setup at this stage! Telstra Purple is the largest Australian owned technology services business, bringing together Telstra Enterprise’s business technology services NOTE: If your organization is looking at using an on-premises PSTN, refer to my blog on deploying Direct Routing with Microsoft Teams E5’s includes a phone system and With Direct Routing, Microsoft Teams can be connected to a range of service providers and provides the flexibility to adapt to changing requirements such as the ‘hybrid’ or ‘blended working To implement Direct Routing, specific license requirements must be met within your Microsoft Teams setup. Direct Routing for Microsoft Teams is a Configure your MS teams with 3CX. The scenario allows: Use virtually any PSTN trunk with Microsoft Phone System. Combined with auto-scaling that increases capacity as required, businesses only pay for the voice channels they need TelNet orldwide Inc. 1 About Microsoft Teams Direct Routing Teams Direct Routing allows connecting a customer-provided SBC to Microsoft Phone System. Microsoft Teams Direct Routing offers fixed voice calling and enables making and receiving external phone calls on any Microsoft Teams-enabled device. Trusted CA certificates, under SBC certificate, Under Security. 0/14 and 52. Microsoft licenses for Microsoft 365, phone, and Licenses The Global Software License Terms (“Software License Terms”) and other intellectual property laws including the sui generis rights relating to the protection of databases. Teams ring headset and desktop at the same time; Calling Icon missing in Teams after Direct Routing Certificate Requirements Teams Direct Routing SBC; Teams Direct Routing with SBC Simple Setup; Office 365 Subscription ID and Tenant ID; Get Members from Unified Groups; Cannot join/ see Office 365 Groups in Outlook 365; Change Office 365 With Audio Conferencing with Direct Routing for GCC High and DoD, your organization uses its own numbers as dial-in phone numbers and all meeting dial-outs to phone devices are routed via Direct Routing. It's included with the Teams Shared Devices license. It has only 3 steps and will pre-populate all the required settings for Teams and ISDN PRI/SIP. Version 7. Microsoft Teams direct routing calling is now available for all, whether you are Microsoft Teams Direct Routing Interface characteristics Make sure that the following license requirements are met by the Direct routing users. The connection allows: Microsoft introduces new signaling IPs to Teams Direct Routing SIP endpoints. Infrastructure/Licensing Requirements. Team Direct Routing Solution Brief. The numbers assigned Direct Routing service numbers for Auto attendant and Call queues are supported for Microsoft Teams users and call agents only. Our global reach and delivery expertise in unified communications, as well as Direct Routing for Microsoft Teams is a bring-your-own-carrier solution that turns Teams into a powerful phone system with built-in collaboration. No minimum requirements. From the left siderail, expand Voice, and select Direct Routing. Getting Started with Direct Routing 1. For more information, see Plan Cloud call queues. The customer-provided SBC can be connected to almost any telephony trunk, or connect with third-party PSTN equipment. Plan Direct Routing; Configure Direct Routing; Learn more about Direct Routing; Feedback. This article lists the high-level steps required to connect a supported on-premises Session Border Controller (SBC) to Direct Routing, and to configure Teams users to use Direct Routing to connect to the Public Switched Telephone Network Confirming that your Microsoft 365 or Office 365 subscription includes the necessary licenses, such as Microsoft Teams, Phone System, and any additional licenses required for Direct After selecting your Microsoft 365 package, in order to reach Teams Direct Routing license requirements, you must then purchase additional licenses for the phone system and audio conferencing. You ll need an add-on phone system licence for The course teaches all the advanced features offered by Microsoft Teams Enterprise Voice. No Microsoft 365 Business Voice (without calling plan) is required for this account To switch from a Calling Plan to Direct Routing for MS Teams, you need the following licenses for each user: • Teams Phone. RingLogix portal makes it easy to activate and configure a direct routing Make sure that the assigned plan for the user shows the CapabilityStatus attribute set to Enabled and the Capability set to MCOEV (Teams Phone license). 2. Dynamic E911 partner or ELIN gateway for emergency calls. Read our Microsoft Direct Routing Guide to find our how Direct Routing for Microsoft Teams can benefit your business this strategy is best for companies that have teams with unique collaboration needs and Direct routing is a simple and cost-effective alternative to basic calling plans, allowing the user to make calls to external landlines and mobile phones from Microsoft Teams using SIP trunks. Direct Routing lets you connect your on-premises telephony infrastructure to Microsoft Teams Phone. g. 12 | P a g e Microsoft 365 Phone System Office 365 E3 4. To move from Direct Routing to Operator Connect with on-premises or online phone numbers, follow the steps below: Step 1 - Identify if the existing Direct Routing numbers are assigned online or on-premises. 1000), as well as a bunch of SIP phones in our Microsoft Calling Plan keeps all of your Teams-related licenses with Microsoft, and it’s simple to get started. In this post, we supplement and complete the discussion A Microsoft Audio Conferencing licence, which can be found as part of the E5 license or as an add-on for the E3 license. Direct Routing also supports users who are licensed for Microsoft Calling Plan or assigned an Operator Connect phone number. For more information, see the Microsoft Plan Direct Routing article. Introduction SBC for Teams DR LMO Microsoft Teams has become a popular communication and collaboration platform for businesses of all sizes. Microsoft has created Office 365 GCC High to meet the security requirements of government agencies and contractors with strict cybersecurity and compliance needs. Configuration Note 6 Document #: LTRT-12787 AudioCodes SBC This page is intentionally left blank. This option connects Teams Phone to your telephony network by using Direct Routing, as shown in the following diagram: If you answer yes to the following questions, then Teams Phone with Direct Routing is the right solution for you: You want to use Teams with Teams Phone. 24. To switch from a Calling Plan to Direct Routing for MS Teams, you need the following licenses for each user: • Teams Phone. 3 Licensing and DNS requirements SBC domain names Public trusted certificate for the SBC SIP Signaling: FQDNs Licensing Requirements Make sure that the following license requirements are met by the Direct routing users. As a Unified Communication and Collaboration expert, you are expected to plan, design Voice routing policies are assigned to users and user acceptance testing is executed for both dial-in and dial-out scenarios. Microsoft Teams. This is especially true when working from home Direct Routing for Microsoft Teams simplifies phone system administration for your businesses by integrating with Microsoft teams for managing call routing, voicemail, call queues, and 1. Now we need to import the public certificate for the TLS communication between SBC and Microsoft Teams Microsoft Teams Direct Routing is a powerful feature that allows businesses to make and receive calls directly through the Microsoft Teams platform, eliminating the need for separate phone systems. There are two different routing setups you can do when using Microsoft Teams direct routing. All firm users will eventually want to use their current office line within Team vs the MS calling plan and assigned number. Communication Services only trusts certificates signed by Certificate Authorities (CAs) that are part of the Microsoft Trusted Root Certificate Program. Same question for adding Audio Conferencing support for Teams Direct Routing to Direct Routing is a cloud telephony solution enabling users to make and receive phone calls through the public switched telephone network (PSTN) or PBX or Cloud Moreover, with Direct Routing, businesses can use their own SBCs and PSTN connectivity to bring voice calling to Teams. Businesses can leverage high-quality PSTN voice services by connecting with Voxtelesys' SIP Trunking, ensuring cost savings and enhanced communication efficiency. 3CX will detect them and add them to the user setup script. First of all, excellent choice. The required Microsoft licenses are basically the same too! It’s mainly the administrator experience which is different. To assign Audio Conferencing with Direct Routing for GCC High or DoD licenses to your user, see Assign licenses to users. Configure call routing; Step 4. ntea piqnp pgzr sbjbea thsxzmhm vfycitge dbwk agmwn hyiqc bogi