Verizon fios intermittent loss of internet connection 4Ghz and 5GHz remain In some cases, area-wide outages could interrupt your Fios Internet connection. 1. 1-833-VERIZON May 25, 2021 · If you can ping external IP addresses, you should have Internet. (I moved about Sep 23, 2020 · and when it does drop for the minute or so, it is both Wifi connections and ethernet connected devices. Usually I'll be surfing May 15, 2017 · For the past week or so, I have noticed that the internet connection drops for a few seconds every 5-10 minutes. I Feb 22, 2015 · You have 15% packet loss to your router, before it even touches your Internet connection. An Accepted Solution is Nov 15, 2010 · Hi, I have been having a problem with Verizon FIOS Internet AND Phone since Thursday afternoon. The ONT was replaced in May 15, 2017 · For the past week or so, I have noticed that the internet connection drops for a few seconds every 5-10 minutes. Rebooting the ONT doesn’t fix anything contrary to the one post here. Its fiber-optic technology and speed set Verizon Fios Internet Sep 2, 2022 · We experienced internet drops and high latency multiple times a day starting at least June 2022. The coax connected G1100 hasn't been changed in years, but I've Apr 20, 2021 · multiple times every day the internet connection drops out! I am about to switch providers. Then I moved and lost it. Every time I Hi, I have been having a problem with Verizon FIOS Internet AND Phone since Thursday afternoon. This Apr 24, 2014 · For about a week now I have been suffering from a intermittent loss of connection to the internet the internet will be fine until it randomly decides to drop out. I have several devices connected to it - an iPad, iPhone, Jun 17, 2024 · A congested network usually means you’re trying to do too much with too little. i switched my d-link router to take the ethernet connection directly from the ONT and released Hello. The coax connected G1100 hasn't been changed in years, but I've observed the Jul 28, 2009 · Verizon FIOS intermittent connection drops Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed My internet connection drops for 10-30sec about 10 times in Dec 10, 2013 · Once I did the ONT re-boot all would work, except that the brief freezes, dial-tone, and internet loss still continued at least once an hour. 4 and 5ghz. In the week of Aug 15, 2022, it's dropping internet every hour on the exact Jan 14, 2025 · My Fios installation is only ~3 months old, so I've tentatively held on to my spectrum cable connection as well which has proven to be invaluable while this is happening. Problem Feb 29, 2012 · For about six weeks now I have been experiencing a troubling intermittent loss of Internet service. Its fiber-optic technology and speed set Verizon Fios Internet Jul 11, 2011 · Hi Everbody, My FIOS internet is very intermittent and i frequently get the "connection timed out" messages. I called Verizon support and gone through the painful steps Dec 30, 2010 · that is pretty trippy, I'll tell ya what though, if it's timing out to the 192. Fios Internet and High Speed; Re: Intermittent Brief Outage loss of connection L 6 days ago · Hello. So, I decided to call Verizon this time and Jun 12, 2010 · Hello, Just recently, (about a week ago), I began having quite a bit of trouble with my verizon high speed internet. I am currently working on an ethernet connection to the router, and my wife's Macbook is the only device Hi there, For the past few weeks I've been experiencing intermittent loss of my DSL services for short periods of time. I recently signed up with Verizon and have an 85mb download and 35mb upload with my FiOS Sep 30, 2020 · hello, my wifi and ethernet connected devices drop connection nearly every hour and typically around the 49th or 50th minute of the hour. After much discussion with the phone rep an appointment was scheduled for physical review. That is not right, you should have Oct 10, 2018 · New routers do not fix the issue and it is intermittent throughout the day, so tech visits are virtually useless. it seems the verizon router was the culprit. Problem . I did a Jun 26, 2011 · Been having intermittent connection/speed problems with my FiOS Internet service for the last couple of months. Usually I'll be 4 days ago · Your Verizon router connects your wireless devices to the Internet using different kind of radio signals called Wi-Fi Standards. The problems exist for both wired and wireless computers. Jun 26, 2011 · Been having intermittent connection/speed problems with my FiOS Internet service for the last couple of months. Your Apr 5, 2021 · I have been having intermittent internet issue since the latter half of March 2021;the MGMT light on the ONT box would just go out from minutes to hours at a time. The my wifi and ethernet connected devices drop connection nearly every hour and typically around the 49th or 50th minute of the hour. You can also use our to help diagnose and fix the issue you may be experiencing. But since none of those consume alot of bandwidth I Jan 10, 2013 · I just tried pinging CNN and i get the same time out, but I can access the website fine. Skip to main content. It's fairly annoying as it Hi, I have been having a problem with Verizon FIOS Internet AND Phone since Thursday afternoon. I click on a link Good afternoon, I have had Verizon Fios for a couple years now. Hurray. com, I can see that my "Broadband Connection (ethernet)" is disconnecting when the issue occurs, but 2. Its fiber-optic technology and speed set Verizon Fios Internet Jul 6, 2023 · Recently moved and now use Verizon FIOS. I have tried rebooting the router and the Use our Guided Solutions Tool to quickly identify and resolve any issues you may be experiencing with your Wi-Fi. After much discussion with the phone rep an appointment was scheduled for physical Here are a few top solutions that can help resolve Wi-Fi connection issues. After much discussion with the phone rep an appointment was scheduled for physical Jun 12, 2010 · Hello, Just recently, (about a week ago), I began having quite a bit of trouble with my verizon high speed internet. My problematic NIC is part of the mobo so I just disabled it in hardware. Basically I have intermittent outages several times a day of 15-40 seconds where Verizon Fios Internet Service uses state-of-the-art fiber-optic technology to deliver broadband internet access to your business. It changes minute to minute. I am not using p2p at all and I don't have a large number of computers. You're focal point needs to be the router. I was recently upgraded to "Quantum Internet" but I don't know Dec 10, 2013 · Once I did the ONT re-boot all would work, except that the brief freezes, dial-tone, and internet loss still continued at least once an hour. To fix it, you need to either decrease your internet usage or upgrade your internet plan. 9. It’s been great for months. I was on the phone with VZ tech support and the tech was first stating that it was my issue with my Visit . Use our Guided Solutions Tool to quickly find your home Wi-Fi information, get help connecting more devices 6 days ago · Please check your Private Messenger Inbox for a message from a Verizon Support agent. I copied some of the log information showing the problem Verizon Fios Internet Service uses state-of-the-art fiber-optic technology to deliver broadband internet access to your business. . 168. This is really bad because it drops my IPSec VPN, my VOIP phone, and all my connections. com Feb 22, 2015 · The past couple days I have been getting intermittent packet loss and general internet connectivity drop outs. Very strange. You said your LAN drops as well, so no need to bring the ONT into the equation because LAN access does not go Jan 7, 2011 · I am getting an intermittent connection loss with my FIOS. Starting about a week ago I have been having problems Sep 30, 2020 · just to follow up, I think I resolved it. According to your pings it looks like there are 2 routers involved in the home. Make sure In this comprehensive troubleshooting guide straight from a veteran technician, you‘ll learn exactly why your Verizon Fios internet may stop working and discover steps to get Through my years of experience troubleshooting internet issues, I‘ve found that the culprit behind a Fios outage typically falls into one of six main categories: Equipment failure – This includes your Fios Optical Network Using the auto-refresh feature on mynetworksettings. Its fiber-optic technology and speed set Verizon Fios Internet Years of Rock Solid connectivity has now been disrupted in the last month with daily intermittent dropouts. ) Oct 4, 2024 · Looking for someone with more insight than I do. Throttling occurs when ISPs intentionally reduce the speed or bandwidth of your internet connection, i can’t find anything on Reddit on the r/Fios or r/Verizon subreddits regarding this intermittent internet problem. It would recover after 5-20 seconds but it makes online gaming impossible. It is a WPA2 Group Key Update interval which can be set for both 2. Some devices use the ping result to 8. Problem seems to be solved. Both from wifi and Feb 22, 2015 · The past couple days I have been getting intermittent packet loss and general internet connectivity drop outs. The Apr 16, 2020 · I have Verizon Fios and have been having intermittent Internet connectivity problems, both wired and Wi-Fi, since the end of January 2020. FiOS TV, 25/25 Internet, and Digital Aug 1, 2013 · Just thought I'd try these forums while I wait on hold with tech support. The definition of packet loss/latency is that If there is an actual issue, the latency will continue or increase for all future Dec 30, 2010 · Just for reference, here's a healthy trace route when everything is "working normally" Tracing route to google-public-dns-a. WiFi works fine; however I have a gaming PC that I use an Ethernet with and my internet connection has been very spotty since Dec 10, 2013 · Yes I have some ideas, and I think you have two problems at least. 19. I have one computer Jun 20, 2024 · Hello Everyone , I'm contacting you to ask for assistance with a problem I'm having when using my Verizon Fios cable TV service. A customer-created tool is useful, but its output is generally inadmissible in Hi there, For the past few weeks I've been experiencing intermittent loss of my DSL services for short periods of time. 1-833-VERIZON Oct 9, 2009 · I have had FiOS for two months and at least 3 to 4 times a day, my internet connection stops (the globe and the connections says it continues but I can't access pages, Fios Internet and High Speed; Re: Intermittent high latency and packet loss; Please bypass the non Verizon router and have the incoming internet connection come directly into the Verizon Jul 7, 2014 · My router keeps losing connection randomly when I am using it. Thanks everyone for Oct 6, 2013 · Hi I have been having an issue with my internet connection where several times an hour where the internet on the goes off for a few mintues then it turns back on by itself. An intermittent loss of your connection to the internet can be caused by electronic or physical interference from the following:,Televisions, entertainment electronics, microwaves, Sep 8, 2012 · Fios Internet and High Speed; Intermittent high latency and packet loss; Please bypass the non Verizon router and have the incoming internet connection come directly into Aug 1, 2013 · Just thought I'd try these forums while I wait on hold with tech support. 1% packet loss, Sep 30, 2020 · Ok. However, the Jan 29, 2020 · My wife called that the Internet was out. I Sep 28, 2020 · @ktyra22 wrote: Should I ask verizon about the ONT? No. I have a laptop and a Roku both connected via ethernet cables and they Sep 23, 2020 · It is not every hour but I have noticed when it does happen, it occurs around the 50th minute of the hour. It's fairly annoying as it Feb 22, 2015 · The past couple days I have been getting intermittent packet loss and general internet connectivity drop outs. 8 to determine whether there is an Internet connection. When I returned home around 6 pm I reset the router and the problem resolved. Hi, Since I got this connection, I have been facing intermittent connectivity issues. After much discussion with the phone rep an appointment was scheduled for physical 6 days ago · Hello. (I moved Jul 10, 2009 · My router is an Actiontec (model MI424WR-GEN2, Firmware Version:20. A tech is coming on Dec 29, 2010 · I am getting an intermittent connection loss with my FIOS. Verizon Fios Internet Service uses state-of-the-art fiber-optic technology to deliver broadband internet access to your business. I called last week and spoke with a technician who pinged my system and saw it Mar 29, 2012 · Hi all, After several calls to Verizon they have forsaken me, telling me the problem is all in my head! My setup: MI424WR-GEN2 Firmware Version: 20. I changed to to 36000 (10hrs) for now but it Sep 28, 2020 · No it also drops. This happens very frequently and i have noticed that when this happens, the "Internet" light on my router turns Jan 9, 2024 · Recently I've been experiencing random intermittent internet drops every hour or so. I've never Dec 8, 2023 · Years of Rock Solid connectivity has now been disrupted in the last month with daily intermittent dropouts. So the G1100 is a problem, did you rent it from Verizon or buy it from Verizon? What's the model of the D-Link router? You don't want to Aug 1, 2013 · Just thought I'd try these forums while I wait on hold with tech support. 1 gateway when it's baed, then that throws up a possibility of a bad ethernet cable on that Sep 8, 2012 · First we would need to isolate any non-Verizon equipment. Today I turned off all of the eero plus features and put in a custom 5 days ago · i can’t find anything on Reddit on the r/Fios or r/Verizon subreddits regarding this intermittent internet problem. For DHCP I mainly have a Release/Renew Dec 29, 2010 · I am getting an intermittent connection loss with my FIOS. I Jan 8, 2010 · Accessibility Resource Center Skip to main content. I've been experiencing occasional TV signal Verizon Fios Internet Service uses state-of-the-art fiber-optic technology to deliver broadband internet access to your business. It seems to occur mostly in the mid afternoon and my internet connection will suddenly go out, though Nov 11, 2024 · I am having the problems also. I was recently upgraded to "Quantum Internet" but I don't know Jul 10, 2023 · Ever since we installed the 3200 extender, in the room where the extender resides (and the devices are connected to it), internet intermittently disconnects. I ran to the router and it showed the white globe and was stable. Usually I'll be Oct 30, 2024 · I have had Verizon Fios service with the CR1000a router and G-211M-C ONT for a little over 2 years with no problems. Please bypass the non Verizon router Feb 22, 2015 · Smith is right. FiOS TV, 25/25 Internet, and Digital Aug 12, 2012 · I became a new Verizon FiOS subscriber about a month ago and got a new Actiontec MI424WR wireless router. This is extremely problematic for me as I work from home. 1) Looking at your log, I see both WAN Ethernet and WAN Coax entries. I recently signed up with Verizon and have an 85mb download and 35mb upload with my FiOS Oct 9, 2009 · I have had FiOS for two months and at least 3 to 4 times a day, my internet connection stops (the globe and the connections says it continues but I can't access pages, Feb 2, 2013 · It's been a while and the BBU replacement did not fix the issue, as expected. I use the internet primarily for surfing and gaming. I will simultaneously lose connectivity to my laptop (IM disconnects immediately), my IP phone (conversations become Jan 10, 2013 · To answer your last question, the connectivity issue is resolves on its own. Accessibility Resource Center Skip to main content. Tech support is no help as the problem is intermittent. 2M Members 3,119 Members online 267K Discussions 43. Our new house was able to get it finally on Feb 19th of this year. Perhaps this is causing the issue. In my search for buying a router, I'm finding that for example on amazon, people Jul 10, 2009 · My internet connection drops for 10-30sec about 10 times in 24h. This tool can help with: Disconnect wireless devices not in use to free up Hello. Both from wifi and Jan 22, 2024 · There are connection logs stored on the Verizon CPE, namely the Verizon router you are using. After much discussion with the phone rep an appointment was scheduled for physical Apr 24, 2014 · For about a week now I have been suffering from a intermittent loss of connection to the internet the internet will be fine until it randomly decides to drop out. Basically I have intermittent outages several times a day of 15-40 seconds where May 29, 2009 · I think you probably need to call the FSC. Rebooting the ONT doesn’t fix anything contrary to the one post 4 days ago · Learn about ways to solve common Internet connection issues. It is difficult to notice unless playing a game that relies on the Jan 2, 2013 · For about a week now I have been suffering from a intermittent loss of connection to the internet the internet will be fine until it randomly decides to drop out. I recently signed up with Verizon and have an 85mb download and 35mb upload with my FiOS Jan 10, 2013 · Igorman, check this out. (I moved Jul 30, 2009 · So it's NOT something in my house (ONT, STB, Router, etc. I recently signed up with Verizon and have an 85mb download and 35mb upload with my FiOS Jul 2, 2013 · I've been having the same problems for about a week. I've never Jan 10, 2013 · So I just chatted with Verizon and they said that the BBU (Battery Backup Unit) seems to be losing power causing the drops. Personal Business. Basically I have intermittent outages several times a day of 15-40 6 days ago · Hello. All of the sudden, spinning when streaming and computer slow and intermittent spinning. We all have the same issue, regardless of hardware: about once an Jul 15, 2009 · Accessibility Resource Center Skip to main content. 8. Starting about a week ago I have been having problems with the internet randomly dropping connection. Sometimes, simple troubleshooting techniques like relocating or restarting the router to prompt a firmware update can quickly resolve your If your internet keeps going out, it could be due to throttling imposed by your internet service provider (ISP). It's fairly annoying as it Sep 23, 2020 · I did that already. google. Some devices are compatible with one Wi-Fi Jun 6, 2012 · I've been having frequent intermittent internet outages since early May or late April 2012. 4. The guy who posted this had a PON card replaced and that fxed the issue. Check helpful tips on how to resolve slow or intermittent connections. It is difficult to notice unless playing a game that relies on the Dec 15, 2022 · Fios Home Internet (Archive) Sudden Fios Intermittent Connectivity; 3. Outages 6 days ago · Hello. Getting that done is not easy as apparently it impacts a large customer Jan 2, 2013 · The only thing I can imagine would be my Vonage phone, the browser itself, my firewall, and Mumble/Yahoo Messenger. 0, Hardware Version:E). I have several devices connected to it - an iPad, iPhone, Jun 3, 2021 · My internet drops ~1x every hour when I'm working and stays out for several minutes. _____ Justin Verizon FiOS TV, Internet, and phone IMG Aug 1, 2013 · Verizon has been having some issues with providers like. This can provide a more stable and consistent May 15, 2020 · I used to have FiOS years back and it was solid as a rock. (I moved about Jan 15, 2024 · Recently I've been experiencing random intermittent internet drops every hour or so. Its fiber-optic technology and speed set Verizon Fios Internet May 26, 2022 · Hi, I noticed my internet connections on my wired devices lost internet connection intermittently, maybe once a day. I have tried reaching out to your CSR over phone, chats and social media but no one from your team was I just recently signed up for FIOS internet and having intermittent connection problems. I have tried rebooting the router and Sep 23, 2020 · I have also discovered the option of "Group Key Update Interval" which is set to 3600 secs(1hr). I hope somebody on this forum can help me figure out how to fix this problem. 2K Solutions. One thing I Jul 7, 2014 · My router keeps losing connection randomly when I am using it. I was recently upgraded to "Quantum Internet" but I don't know Aug 1, 2013 · @Namronorman wrote: @Smith6612 wrote: Could you run and provide a trace route to the server you are having some trouble with? Verizon has been having some issues Jul 1, 2012 · They initially told me that it should be using DHCP because FIOS connections don't use PPPoE at all, and then when they checked the circuit they confirmed that it's using Open Jan 7, 2011 · New NIC installed and wired to my router. However, I work from home on a Cisco Dec 29, 2010 · I am getting an intermittent connection loss with my FIOS. I opened a service ticket today regarding repeated brief outages in my home internet. I've still been having internet drops every now and then. If enough people do that it may show a pattern that Verizon can work on. The ONT was replaced in May 11, 2024 · Consider Wired Connection: If your Wi-Fi continues to be unreliable, consider using a wired Ethernet connection instead. Google and Yahoo, however do not timeout, so not sure what Jul 11, 2011 · Hi Everbody, My FIOS internet is very intermittent and i frequently get the "connection timed out" messages. The problem has been occurring for almost a year now, pretty much since the day I got FIOS. Anything else I should check? Jan 7, 2024 · Recently I've been experiencing random intermittent internet drops every hour or so. During these outages only the DSL light is red while the rest are green. 8 Win7 PC Directly Jul 10, 2023 · Ever since we installed the 3200 extender, in the room where the extender resides (and the devices are connected to it), internet intermittently disconnects. It's like on, off, on, off, on, off, etc. It's fairly annoying as it Aug 1, 2013 · Just thought I'd try these forums while I wait on hold with tech support. The g1100 is prob less than 2 years old but the ONT is at least Sep 23, 2020 · I am not using WPS, not sure where you are getting that from. Its almost like the router loses connection because everything and anything connected to it (no matter how) gets dropped for a Jul 11, 2011 · Hi Everbody, My FIOS internet is very intermittent and i frequently get the "connection timed out" messages. Are you on wireless or are you wired into the router? If you are on wireless, grab a Aug 12, 2012 · I became a new Verizon FiOS subscriber about a month ago and got a new Actiontec MI424WR wireless router. Had some issues a few months ago when setting up my receiver for the first time, with intermittent connection loss, about 5-6 Dec 14, 2023 · When I would then check the wireless connection on my smartphone, I'd see a status that showed the router connected to, but it would indicate that "no Internet Access is Oct 30, 2024 · It does seem to be tied to the wireless connection, in some way. This happens very frequently and i have noticed that when this happens, the "Internet" light on my router turns Jan 15, 2024 · Recently I've been experiencing random intermittent internet drops every hour or so. After much discussion with the phone rep an appointment was scheduled for physical I have a Verizon fios modem and eero routers and started having connectivity issues like you just beginning this past Sunday. 1-833-VERIZON Apr 16, 2020 · I have Verizon Fios and have been having intermittent Internet connectivity problems, both wired and Wi-Fi, since the end of January 2020. I Verizon Fios Internet Service uses state-of-the-art fiber-optic technology to deliver broadband internet access to your business. The internet connection and speed had been great for streaming and gaming so far.