Virgin modem mode. Very Insightful Person .

Virgin modem mode Modem mode support for Vir In modem mode the virgin hub issues 1 IP only over 1 Ethernet. Hub 5X with XGSPON fibre connection cannot be used in modem mode at this time. 192. To my surprise when I loged in the settings of the hub 5x there was no option for the modem only. Need to contact Virgin Media Customer Services? Basically the WiFi and the routing capability is trash. Assuming you will be using the virgin router as the modem and the ASUS as the router? If so Enter 192. Stay safe online. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 So the post I saw had a user with 1. Service was installed and as soon as the engineer left I logged in and there is no Modem Mode 😞 My hub 3 used to be set to modem mode while I had a mesh network connected to it but now the WiFi from the hub is visible and whenever I log into the hub and turn on modem mode it restarts with a red light and I cannot connect to the Ethernet ports. I have just found out that you can't out the 5x routers into a bridge/hub Yes, you can run the Virgin Hub in modem mode and leave your home's networking to another router. I'm now reading conflicting reports as to whether you can use it, or not, if the Hub is in modem mode, with the Stream box connected via wi-fi through a third party router. 7. SOLUTION: As per this comment here , bridge (or modem) mode is available, but doesn't have an entry on the router GUI. Browse Virgin Media Virgin Media Community. Find out how to access the Virgin Media router settings (Hub 3 or Hub 4) in either normal router mode or modem-only mode If you’ve enabled Modem Mode on the Hub you’ll need to use 192. Get it on modem modem mode first. You connect it by Ethernet (cable) to the Decos and they do the rest. Mangraviti. In my setup the Virgin Hub's local IP address changed to 192. Wych is how I have mine setup. Power on and set up your new router as per the manufacturers instructions. Please firstly ensure there is no QoS settings for these devices on the AX50, you may login to the AX50 management page on the Tether app and go to Homecare-QoS, please check and ensure it is on the Standard Mode, then get back to the Clients' page, check all the clients connected to the Ever guide says Modem Mode is just in the options like this: But my 5x doesnt have it: Share Add a Comment. Speeds over Wifi 5Ghz show exaclty the same thing 260 ish with hub and 90-110 with Modem mode. Hub 5 you switch Modem Mode and plug in on the port 4. I’m assuming deco has Ethernet output? I suspect what has happened here is the deco will treat the virgin hub as the “internet” so setup a DHCP server on a separate range and then not allow talk to flow between itself and the main hub, for things such as DHCP calls. 4. I use the Hub 3 in modem mode with an Asus RT-AC86U connected to it. Reply reply [deleted] • chill tf out, only trying to help, i was forgetting about using a hub in bridge/modem mode. Hello, thanks for reporting this issue to the community. So anyway, modem mode appears at first glance to not exist, but if you go directly to the URL via your address bar, the modem mode page loads up and is obviously there and in place on the Hub 5+ Even if this helps just one other person, that'll have made it worth my while signing up to share this info. Super Hub 5. 21b and modem mode working, he was a new customer so I guess that means there is a newer hardware revision I tried it earlier and it worked, however with modem mode on the hub then failed to respond on either 192. Best done from a wired connection. When you set up the router with VM you have to change from PPPoE to DCHP connection. To reset: press the button and hold it for more The virgin super hub can work in router mode and bridge mode both. To put Virgin Hub Bridge mode, please refer to: Modem mode on your We're here to help! Get the answers to your questions about home internet and your modem. There is a way to navigate to the modem only setting page by changing the url in your browser This removes the modem mode option. Other topics in these forums and on Reddit would suggest this may be the case. 0/16). Background. Ive got hub 3 but only on 100 connection. Availability of services from other major UK ISPs will differ from Virgin Media’s services. You need to give them a buzz. Adduxi. I'm very good at networking so I can get anything to work lol, it depends what you know and if you can be arsed As I had issues changing to modem mode and back again Workaround here and the plus side is to just disable the WiFi only by unticking the 2. x address). Your modem’s Wi-Fi operates using 2 frequencies (or bands) and your devices decide which one to use, these frequencies are 2. g. Need to contact Virgin Media Customer Services? (Oomph 500mb). You can only get modem mode back if switched to the IPv4 configuration. If you have the virgin hub then put it in modem mode, when your service is live then it will be setup. My hub3 is downstairs, with a cat5e ethernet cable in port 1, going all the way up to my office and connecting I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. 1 or anything else. Need to contact Virgin Media Customer Services? My Hub 3 was in modem mode (192. I did my research and found that Modem Mode is possible so that I can use my existing Asus router / Wifi 🙂. Lounge > SONY Bravia XR5090S Full Array LED:: LG Seeing as you mentioned 'Virgin Router > BASIC > DMZ, add xxx. All the feedback I have had has said that this should work - it does but I am limited to 100MBPS but only when the Virgin Hub 3 is also in router mode rather than modem mode. Need to contact Virgin Media Customer Services? I'll put the VM hub in modem mode - can I still use the ethernet ports on the VM hub as well as the ports in my router? I'll connect to 5 or 6 devices via ethernet. 1 and attempt to simply re-enable modem mode but the modem doesn't restart it just hangs on the page advising that the modem Once booted do a speed test. It's the same with the SH4. Port Forward on Hub 3 modem mode. I have tried to put it into modem mode by appending the page=modemode trick, but this didn't seem to give the udm pro an IP or access to the internet - I've had to factory reset the hub to regain an internet connection. I can refresh 192. Request a call. furthest away from the coax connector) that should be connected to the router, and the default address in modem mode is as you tried 192. 16x faster: Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (69. Reply reply More replies. But recently I've been experiencing lag when it comes to streaming and gaming (more noticeable in gaming). Now after connecting the UDM router, speedtests (over ethernet) give 75Mbps down, 7Mbps up. (source, trust me bro) I wouldn’t rule this out indefinitely, purely as LGI (Liberty global, VM Parent company) have the same router branded “Connect Box” with modem mode compatibility in other regions. In the UK, Virgin Media mandate the use of their modem/router only (The 'SuperHub') in order to keep a uniform network and make support easier. This company is a Virgin hub (modem mode) connected to Google WiFi. Reset back to router modeInstall Hub 5 and Enable Modem Mode. 0 Modem Mode for a minute or so and then reconnects in Networking and WiFi Monday; Unable to Live Stream on Twitch in Gaming Support Monday; 2 Months of constant disconnects. Virgin Media require you to use their hub as a modem, even if not your router. Steve a peut-être l'air d'un grand silencieux, mais une fois que vous serez branché, vous découvrirez son Before switching modem mode on I did a speedtest and had 111Mbps down, 9. We'll guide you through the p Yes, you can put your hub into modem only mode and use your own router: Dynamic Page Builder | Virgin Media Virgin Media's WiFi from their Hubs are not the best, especially in larger houses. From the Google hub I am then running an unmanaged switch into which I have: Hue hub Sky Q main box A cable running out to a powerline. In this case, it used to be possible to call VM and request your account to moved to IPv4, that is done, a reboot of the hub and the modem mode option is restored. The Eero should get a WAN IP at this stage. 1 gets The fix is to use Hub 5 in Modem mode + a Wi-Fi Router. Switch on the Hub and leave it to initialise. Connect cable to Hub as above. 100. Most models have a modem mode specifically for you to use your Change the IP address of what device ? The VM Hub uses one network socket only in Modem mode - i. On the front of the modem, Hi, Just joined Virgin as my friend is a customer with a great ubiquiti home network setup. Here's some of the stuff you two can do: Heads Up! Resetting your Vincent modem to its original factory settings might be necessary when your modem does not appear to be working properly. x. Virgin Fibre areas only. The setup with the Hub 5 is similar to the 3 or 4. Docsis does not use a typical QoS. I have set the Virgin hub into modem mode and entered the virgin hubs mac address into the ER605 as this seems to be required to get a WAN connection. This limitation has left me feeling quite disappointed, and I'm seriously contemplating cancelling my contract, since I If you switch the Virgin Media Hub 3 to Modem Mode you will then need to plug your Netgear router in to it using an Ethernet cable. The big problem with virgin is latency. 0 The Virgin Media Hub routers have long been the week point of the ISP’s system. in Networking and WiFi Monday; see recent mac numbers on Hub 4 in Networking and WiFi Monday I logged onto it on 192. Attention ! Vous pouvez seulement vous connecter à Steve si vous êtes branché à votre réseau internet. Need to contact Virgin Media Customer Services? Nonetheless, you can actually ring Virgin and ask them to switch it to modem mode and they will do it remotely. It does not reboot and just sits on the applying settings page. 1 address. Below are some differences attached. I mean the 10Gbps port has a design element for that. 4Mbps), based on UK Home In this tutorial you'll learn how to put your Virgin Media Hub into Modem Mode, a useful step for optimizing your home network. 1 into the address bar of your browser Then enter the password for login – (if default then on bottom of router) Once you’re logged in, next select modem mode (located on the left of the screen) Select enable modem mode, then apply changes Make sure you ASUS is Recently moved house and took up a contract with virgin. Each ISP will normally have a list of The issue is especially weird in that we actually get a public IP in the modem mode and we can ping the Virgin gateway (the next hop beyond our modem, what I can assume is the CMTS) - however we can't ping anything beyond that. I've noticed hints from Virgin Media staff about the potential availability of this 'feature' later this year. What is the benefit of turning the Hub5 to Modem only mode? Virgin hub 4 modem mode > switch > 2X WAPs will it work? Ho change your #Virgin #Media #hub4 into #modem mode and connect your own router. Open any browser3. Unless of course you are talking about the Hub5x, in which case I don’t know if the above applies. *edit* I just have a thought, if virgin becomes available then maybe virgin media business will be available to they use different hardware and may give modem mode its only £60 per month and routed IP etc which would be amazing to have again. The hub will restart after this! Ho change your #Virgin #Media #hub4 into #modem mode and connect your own router. 2191 0 Power line adapter not connecting to net through virgin I've spent that long getting my Hub 5x settings configured, and put all my Huawei AX3s into Wifi repeater Mode, that I'm too nervous to test it all over again in a Modem only setup lol. I had a laptop hooked up to it and trying either of the recommended 192. 1737 0 AX1800/AX20 - cannot connect to virgin media super hub in modem mode. 2. To purchase products or services, or to move your services, call us to speak with an agent. How to turn on modem mode on the Virgin Media Hub 3, 4 or 5* and Super Hub 1, 2 or 2AC Check you’re connected to the Hub before following these steps to enable modem mode. Put your modem and power cord into a suitable box with proper packaging protection to ship your device back to us. No cable involved The only solution we found to fix my problem was turning the router into modem mode disabling the wifi and i had 0 issues after this, but i cant do this in my house as everything relies on wifi. Tech Our WiFi Hubs (or Hubs) are Virgin Media branded routers that we supply to your home so that you can use your Virgin Media broadband service. 1 in the search I have been trying for two days to change my Hub5 to modem mode. Port forwarding should work ok. Type 192. Virgin hub 3 modem mode . When you put the Virgin Hub in modem mode it switches off the internal wifi and the GUI you log into changes to something very basic. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. You can technically have IPv6 without it by having the Hub pass down a prefix, to another router, but I can't really provide any further info as I'm in the UK, and Virgin Media UK never formally released IPv6 on the live network. While the routers can be put into modem mode, letting you add your own mesh system, a new upgrade may mean you don As another poster said, the light should be green when in modem mode. Virgin Media finally decided to move their arses and hook up my village to fiber. . Packages. Putting your Virgin Media Hub 3 into modem mode turns it into a cable modem, letting you connect your own WiFi kit. David_Bn I have signed up to VM Broadband and opted for the Steam box. Stuck between a rock and a hard place with every Real-life scenarios are used to help you determine when to use a ‘Modem only Mode’ on a dynamic service. Can you please confirm if you've been able to follow the link by legacy1 to see if this will allow you to place the hub in modem mode as planned? Thanks. Sort by: Best. I’ve switched my hub to modem mode and it has knocked out all internet connection. I did used to have mine in modem mode, then I started using the hub 5 in router mode. They give everyone ip6 by default (rightly so) but if you give em a call they'll pop you onto ipv4 with a fixed address and allow the modem to be put in bridged mode. I contact tech support and now they say "We are really sorry, your router is unable to do Modem Mode". The hub rebooting etc. I have my own router and I wanted the modem only mode which Virgin reassured me it is possible with the hub they provide. Open comment sort options If that's the case, it won't have a modem mode. Switched On Families. 10 months ago Virgin Media Hub 5 to replace my Hub 3. 1 into your web browser; Upturn your Virgin Media Hub and locate the Hub settings password. A couple of weeks ago the modem mode of my Hub 3 stopped working after 2 years of running without problem. Broadband ISP Virgin Media UK (VMO2) has today followed yesterday’s information leak by officially unveiling their new Hub 5 router, which features faster wireless network speeds via Wi-Fi 6 (802. Hub5x modem mode. Although, when I signed up I made it clear I needed a router capable of working in Modem Mode, to which the sales rep replied "Sure sir, our router can do that", yet they send me the same crappy Hub 5. Once you’ve accessed the page, there are a variety of I've tried following your steps but after reseting the Hub 5X using the pin reset, I connect to the Virgin Wifi and complete the set up, and then put the Hub5X into modem mode. 4ghz and 5ghz WiFi but also the ethernet ports apart Could it be the Hub 5x is implementing DNS rebind protection (i. I recently upgraded to the Hub 5 and set it up in modem mode, as per the previous model. 1. 6Mbps up. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. ; the devices connect to the hub and Deco respectively cannot access each other. Using same cable with Hub 5 getting the 250Mb speedsbut when switching to modem mode same cable isn't delivering. 1 and it takes me back to the settings page with router mode selected. Manage Your Account. 186?' on your Virgin modem setup, means you must have it in 'Router Mode'; as that function isn't available in 'Modem Mode'. I run my Hub 3 in modem mode and there isn't a chance in hell I am putting it back in router mode. To get into the Virgin Media router settings whilst it’s in modem-only mode, the address you need to input into the browser is slightly different. Skip to content. Heads Up! You can only connect to Steve if you're currently on your Internet network. 1 – Power off the Virgin media hub and Draytek router. Set the Eero to Router mode (Auto DHCP) and make sure it is fully up and running. 1 and use the password on the bottom of the hub. How to put a VM hub into modem mode: 1) Access your hub on 192. When in modem mode it locks out the ethernet ports so you can't even access those settings. I have followed this procedure. You’ll be able to use a Virgin Media Hub for both a wired and wireless (WiFi) connection. Setup your Router with Automatic IP/DHCP ( most are set like this out of the box) Wait for the Router to stabilise. SE CONNECTER À STEVE. Need to contact Virgin Media Customer Services? Hub/Super Hub I keep putting my hub 4 into modem mode but I cannot get it to give me internet tried a MikroTik router and a Pfsense vm, I thought it was the MikroTik router at first as Heya, I've seen a few posts regarding problems in modem mode, but couldn't find anything that describes my issue. Switching to modem mode has fixed this @AlexCapricious wrote:. L et’s set the scene with something we’ve probably all experienced at some point playing online. Best done from a That's possible by enabling 'modem' mode on the Super Hub which turns off the router/Wi-Fi functions and leave it to just pass the data signal straight through to one Ethernet port into Virgin Media Hub 5 to replace my Hub 3. In that case the modem assigns itself 192. Confirm the setting is sticking. I understand that Virgin would rather I didn’t use a mesh network but surely the hub 3. On our wavelength. Very Insightful Person And I've turned off filtering for the Virgin TV box, so I'm not actually blocking anything. How to activate modem-only mode on a Virgin Media Hub router . PPPoE only works with BT and third party like EE, Sky Etc. When you switch the Virgin modem into 'Modem Mode' you will then need to change your WAN setting on the Vigor router to 'Specify an IP address' and High latency errors on my network (Superhub in modem mode) - Logs attached in Networking and WiFi yesterday sudden decline in Mbps being reported by speedtest using Chrome in Speed Thursday Gig1 delivers 1 gig to hub You use the Virgin modem but disable the wifi etc. I note the FAQ section in this sub-forum says it will work, but then other pages say it wont. 7 months ago. 10 months ago. 1 and select modem mode with only port 4 connected to the router. 1) Step 4: Switch from modem mode to router mode Step 5: Router should automatically restart now Hub 4 and 5 for 1Gb co-ax connection can be used in modem mode. Turn virgin hub on first and let it completely boot up and then turn your own router on. 2) When the hub5 status ligh I’ve switched my hub to modem mode and it has knocked out all internet connection. Help accessing modem mode. I have googled and my Virgin Superhub 4 is supposed to be reachable on:- 192. bolto90. 4ghz and 5ghz the plus side is you'll be still able to use the hubs ethernet ports as well, as putting it in full modem mode will not only disable the 2. Virgin was installed a few days back and all my ubiquiti equipment arrived today. won't return any result in the private IP address ranges 172. I've had a Superhub 2 and 3 working with multiple 3rd party routers. How The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Upon doing this and the WAN showing as online however, it's not passing through the traffic from the Virgin hub to the ER605 thus not assigning IP addresses to my devices and the ER605 isn't CONNECT TO STEVE. I then have another powerline connecting the also tried Modem mode/access point before with a older TP router but it wouldn’t work for some reason Just to check something, when you plug in a new router (Or even a new device) into the hub while the hub is in modem mode, you need to do a FULL POWER OFF of the hub and the router, then you need to power them on one by one (Hub first, give ot 15s then router) or it I’ve just Switched from TalkTalk to virgin and have a Hub 5x. Is the' top' ethernet port (i. Enable Modem mode and apply changes. My question is can i set up modem mode on my HUB5 and then connect my old HUB3 to it and use that as the wifi output or do i need to buy a 3rd party The dream came true and Virgin laid the fibre and offered FTTP in an area where my ADSL would be lucky to get 32 Megabits per second. 2 – Connect the Draytek’s WAN port to any Virgin media hub port 3 – Power on the Draytek router and let it settle. Go into modem mode and wait while it boots again. Chatter and natter. CF10. In short, modem only mode turns off all router functions except for the modem. Hub 4 turned up which I'm having no luck with, apparently I'm overloading it with devices, so I figured I would use my own router as I did before with a hub 3. Lots of hick ups and freezes. xxx. In its out-of-the-box setup, the Hitron can also be referred to as being in Gateway mode (or ‘Residential’ Gateway Just to add on what Fraser said, I have Virgin Media at my home too, and based on my personal experience it was worth setting it on Modem mode. unless you turn it upside down would suggest a loose connection somewhere (possibly inside When in Modem Mode, only one port on your Hub 5 will work - this will be Port 1. Account - Cable. 1 instead. 2748 0 virgin media hub 3 with tp link ax5400. And if you’re in modem mode learn how you The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. 4Ghz band is able to reach further, giving you better signal further from The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. I tested having it in Router Mode, and the stability of the network wasn't The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. adamjld • Yes, just need to contact VM and request that they put your router into modem mode. Then choose ‘Next’ and input it How to activate I had an Asus router which had no WAN port (only 4x LAN ports), so could not use it in modem mode, make sure your router has a WAN port, I replaced my old Asus router with TP link AX20 (which has a WAN port) and all works fine, As a new full-fibre customer, I've recently encountered an issue that I'd like to address. 6. Modem oh mode takes both those functions and passes them. Have virgin disabled modem mode. The clerk will print the return The Eero needs to be set to DHCP Router mode when the Hub is in modem mode. The Hub5X Set the Hub to modem mode and switch it off. When hub works in router mode with wifi off, only Deco mesh wifi system works; while there will be double NAT existed when Deco works in router mode also. In a nutshell, the 2. @VirginMedia any news on when were getting modem mode enabled for the Hub 5x - 5420201. Accessing Modem-only Mode. Your Router should now have a VM WAN IP and internet access. 1 IP (Hub 5 in modem mode) in the settings of the PiHole as the default gateway, but nothing could get internet. If I plumb a device directly into the SH4 with a IP address on a different subnet it 1. Hi Folks Was getting poor wifi speeds at 2. 4 – Power on the Virgin media hub in modem mode and Most connection problems are resolved by rebooting your modem. Works better and allows for more control. It needs to be done in a specific way. The reality is another year has passed and Hub 5x Modem mode is still not operational, given the increasingly rare and ever more opaque words from VM, hopes that modem mode will eventually be provided may prove to be unfounded. Fibre ONT type 1 Please make sure the ONT is plugged in ( Power light green ) and connected (PON light green) How to put a VM hub into modem mode: 1) Access your hub on 192. 1 . Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Accessing control panel for Fios G1100 router/modem that is Select Super Hub Settings to see the Modem Mode section; Select Enable Modem Mode; Select Yes to continue. This limitation has left me feeling quite disappointed, and I'm seriously contemplating cancelling my contract, since I'm still within the cooling-off period. Port Forwarding • How to set up Port Forwarding on your Hub 3. 0. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. 1, sign on and put it into modem mode. To do this, unplug your modem from the wall and leave it off for 30 seconds. 16. Davidfe. Reply. This is the behavior with two routers and a laptop connected directly, so it doesn't seem to be a router issues. In my opinion, it's vital that these hubs come with the option for modem mode. If Normally have the Hub in Modem only mode, again works well. NigelKJ. net and noticed high download latency. 0/8 and 192. So it depends on which VM connection is available at your property. 1) login using 192. Tried using the 192. In North America you can choose to purchase your own modem. 1. In modem mode the Orbi cannot pick Put your modem and power cord into a suitable box with proper packaging protection to ship your device back to us. It’s a standard hub 5 . This is very uncharacteristic of our connection, it is consistently above the advertised 100Mbps speeds at any time of the day. 1 Your VM IP address will change. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media My Virgin Media App. I believe you need to contact VM Ireland and get your Hub put into IPv4 only mode. Go to Modem Mode, select Enable Modem Mode, and Apply changes. Cat 6a (preferably) from the Hub to the WAN port of your router. I use the RT-AC86U along with 2 other RT-AC86U's to provide a Wireless Mesh system in my house. Modem mode into whatever other aspects of the network you want/have is the best you can get. Before the upgrade, I had the Super Hub 3 set up in modem only mode. Modem mode is disabled in Ireland as they use IPv6 and IPv4, so modem mode is not an option by default. Need to contact Virgin Media Customer Services? Your Hub must be in router mode, it cannot be in modem mode. I was informed I could use my own router by using Modem Mode on the Hub 5X when I signed up. So my Virgin Hub is in Modem Mode with Ubiquiti UniFi AP's doing all the WiFi work around the house. Marked as Solution. 1 or 192. New hub5 arrives and the UDMPro recognises the WAN port whilst the Hub5 is in router mode. This comprehensive guide provides step-by-step instructions for utilizing a third-party router with Virgin Media to This compreget better wi-fi. 🤔 The recent launch of Virgin Media UK’s new 2Gbps full fibre (FTTP / XGS-PON) home broadband package was a welcome development (). Any QoS would only priorities the connection to the router and not whats being sent out. Virgin Media Hub 3 in modem mode - second internet connection? 3 months ago. Our Another way to avoid double NAT the network is to Put Virgin Media hub to bridge mode (modem-only mode) and then set up the Deco following the in-app instructions. e. Not only that, but I have the privilege of having a fiber to the router connection, as in the router connects straight into the fiber optic Virgin Fibre Modem Understand what the lights on your modem mean and how to ensure its correctly connected to your ONT. Mine was at full power whilst in router mode. My router couldn't see it or the internet, although my pc was able to access the internet (with a public 87. 11ax), improved security (e. It's pretty When a Virgin Superhub is in modem only mode it supports any ethernet-in router. 2 years ago. Security matters. On the Hub3 the bottom LED will change to magenta. The 4 ethernet ports are configured as a switch and your BASE/29 subnet range is delivered to your router as a gateway on the BASE+1 address, with BASE+2 to BASE+6 Virgin Media Hub 3 in modem mode - second internet connection? 4 months ago. It needs to be done in order. Chatter and natter The VM setup there is different to the UK, they are using IPv6 as a connectivity option but this removes the ability to use modem mode (it just doesn't appear in the menu options). Now users are reporting modem mode is available on the hub 5x with a firmware update how do we get this if its not yet been updated - 5500564. . It's as though the Virgin TV box is checking for Virgin's DNS server, and when it doesn't see it, it thinks it has no internet Step 1: disconnect your second router and connect your ethernet cable directly to virgin hub (port 1) Step 2: restart the virgin hug Step 3: Login to the modem mode control panel (192. Need to contact Virgin Media Customer Services? Easy for me to sit here and say it with my modem mode, but it's Use this button to reboot or reset your router to its factory default settings. 2) Turn off the hub and disconnect any Ethernet cables Hi, I recently got 1Gb up and down from Virgin with a hub 5x. Plug it back in, and when all the correct lights are solid, test your connection again. MSHN. 2) Disconnect the PC then power off the Shub. or . Go to 'Modem mode' (on the left) and put the hub into modem mode. I’ve called customer service and they have told me there’s an issue in my area and to not expect internet for at least 46 hour I was given a workaround by virgin they said to disable DHCP and WiFi on my HUB anyone know if that will work in the same way as modem mode? Reply. It covers es I think as you have pointed out that it may be the modem itself is faulty (I can log in to the settings page on 192. Share Sort by: It took me hours and hours to finally get an IP address from modem mode to opnsense. Even in modem mode that useless hub results in higher latency than should be acceptable. Input 192. Visit any Canada Post outlet and provide the following Post Return ID, PR890615. 1 and tried to change it back to modem mode however it does not seem to want to take the setting. Turn off the Hub. Still, many months later the feature is - 5600632 - 2. Or call 1-888-999-2321 Similar situation here. 1 to 192. ##) duties plugged into a 24 port Gig switch along with multiple Unifi AP's. Then: 1) Connect your PC direct to the Shub and switch to modem mode. Confused!? I need to adjust my modem as the monitor is showing 100% packet loss. You can ONLY connect your Netgear R6260 into the Virgin Media Hub when it’s in modem Constant Dropouts Hub 3. Connect to your hub 42. You might be experiencing the Virgin Media Hub’s high latency and ping because you are in router mode. I found the Virgin Hub just could not support the number of devices I had connected to it (I have about 20 devices connected by Ethernet or wi-fi at any one time) and I got frequent disconnections and dropouts. Access the web interface on 192. But one notable caveat was that it shipped with a new variant of the Hub 5 router, the Hub 5x, which With 5 static IPs, Modem Mode is the ONLY thing you can use. Hi there, I am in the same boat. Sure Steve's the strong, silent type but once you connect with him, you'll discover he's smiley and smart. Reset back to router mode Install Hub 5 and Enable Modem Modemore. I'd be able to solve this by being able to put my hub5x in modem mode, then setting up my own OPNsense router and changing the subnet. I believe if you want to use QoS you will need to buy a router and turn the Superhub into modem mode. You'll then need to configure your equipment as per the manufacturer's guide. 1) and also used a PiHole for DHCP (192. on to another device which should do a Right, the Shub will have only one of the LAN ports that can be used in modem mode to connect to the router, in my case port 1. Modem mode. If I'm right, the question to Virgin Hi, not sure if anyone has a similar experience, but I've always used my hub 5 in modem mode, had it for about a year without any issue, randomly it has swapped back to router mode and trying to switch it back into modem mode it just hangs at the screen telling you it's My package I am on is the Virgin Media M350 bundle. Has anyone got the Stream I spoke that he Virgin Media Unity team over the last few days about an update on the availability of modem mode on the Hub 5x used in the Full fibre areas (XGS-PON) and they quiet blatantly said it would not be coming to this devices so if this is a deal breaker for you and you have other ISP options in your areas which are suitable for you then I would suggest you The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Switch on the Hub and wait 10 minutes or so. Resetting the modem will erase all personalized settings. I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. Bottom line, the hub has no modem mode and yet is also completely incapable of assigning IP addresses correctly. Switched it to modem The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. The router restarts, using your existing settings. no Wi-Fi. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband, TV, phone and SIM deals; Virgin Media | Connect your own Router | Modem ModeIn this video, I will show you how to set up your own router with Virgin Media. Virgin Media My Virgin Media App. A Wi-Fi Router or similar is required for use with a VM Hub in Modem mode. I’ve called customer service and they have told me there’s an issue in my area and to not expect internet for at least 46 hours! that can’t be right as the issue happened immediately after switching to modem mode, and I can’t switch back! Help In my opinion, it's vital that these hubs come with the option for modem mode. Before that, I had an ASUS Aimesh network setup with a fair few static IP’s and all was working fine, now it’s not so fine My main router is a RT-AC88u with 3 nodes, to get it working with The dongle is just a 4G hotspot that mimics the Ssids of the Chita once it’s triggered (by you calling business Customer Seevices and registering an outage fault) so if you are using it in modem mode and everything goes down, first put it back into router mode, then plug in the dongle and call Customer services, they will trigger the back up and book a visit to get the issue 3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP (for some routers or mesh this may have to be done in router mode before entering modem mode) 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. It’s pretty quick to do, that is once you’ve waited in the phone cue I've realised that I'm unable to utilise my own, expensive, wireless mesh system because the Virgin Media hub provided does not support modem mode. Virgin media uses Docsis. I am connecting to an asus rt-ac68n router running DD-WRTV2 in automatic DCHP mode. Then you can use your own router which will almost certainly be miles better than theirs. Running the device in Modem Mode, it is extremely picky about when/if it will let opnsense have an IP - or the DHCP servers are - certainly with the default DHCP settings, even though the opnsense defaults request more frequently than the FreeBSD defaults. Unless you’ve got two virgin routers, then it’s possible but I know there is an activation process it has to go through so you may need to get virgin on the phone or get an engineer round to do that part Talk to us. Do another speed test. You will need to reach out Virgin Media to get your internet connection type and VLAN ID, then enter to the Deco. Make sure you're using the right one. 0 • Improve your gaming connection. Turn off both the virgin hub and your own router. The Super Hub will reboot and activate Modem Mode; Note: Once in Modem Mode, the IP address you use to access the Super Hub changes from 192. It seems to work fine in both Router mode and Access point mode. Wait until the bottom light on the Hub turns magenta / red (HUB 3) (can take about 5 minutes) 5. I remember having a lot of hassle with it to start (needed a few reboots) but it seems stable now, in that I can connect to the hub via the router on Win 10 Chrome The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. In Modem mode, wired and wireless. trying to install a tp link av1300 power line adapter using a virgin media forum guide. Set the Hub to modem mode and switch it off. To reboot: press the button and hold it for less than five seconds. When prompted, enter the settings password shown on the bottom of the Hub/Super Hub. Need to contact Virgin Media Customer Services? I've been using a Deco E4 mesh wifi system for over a year and it has mostly been very good and provided better, more reliable wifi than the previous virgin Hub (in modem mode). Once you have connected this up to your equipment, you'll just need to give your Hub 5 a quick reboot and it will then be configured on our end. There’s been some internal talk of modem mode development on the 5X. Your Virgin Media Super Hub In modem mode only one cable is used on the Hub. Bought a tplink ac 1200 and have connected it via one of the 4 Lans on the hub 3. Best you can do is put the virgin one in modem mode and connect the other one to it via Ethernet to function as a router. This limitation has left me feeling quite disappointed, and I'm seriously contemplating cancelling my contract, since I @Konrad . I have my hub set to modem mode and use an Asus RT-AC66U router to Hi all, is there any ETA when modem mode will be coming to the Hub5x? I need to access my home server from another household, I'm using a VPN, however both households have the same subnet, so I can't access it. The rest will not work (except the WAN port of course). My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. 4ghz and 5ghz. Hi you can switch your hub to modem mode. I done a test on speedtest. 168. Neither of these work, my browser hangs and finally says can’t connect. Open any What is Modem Only Mode? Since we’ve spoken about it it might help to explain what modem only mode does. I use a NETGEAR R7800 as my mane router. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear John-----I do not work for VM. 0/12, 10. 4 gh on virgin hub 3. Thanks for reaching out to us MRxQPR1991, and we're sorry to hear of the issued experienced with the prospect of modem mode not being available to you on the Hub 5x. I have the hub 3 in modem mode as @bubblegum57 suggests, paired with an asus router. You’re in the middle of a death-match or a raid or the final minute of injury-time, and your connection times out. This should bring back modem mode.